Job Type
Full-time
Description
Position Summary:As General Manager, you will have full accountability for the restaurant's daily operations, overseeing both front and back-of-house teams. You will ensure exceptional guest experiences through consistent execution of brand standards, operational excellence, and financial performance, while cultivating a positive, motivated, and high-performing team culture. This role requires strong leadership, sound business judgment, and a genuine passion for hospitality.
Responsibilities:- Oversee day-to-day restaurant operations, ensuring smooth front- and back-of-house performance
- Manage, lead, and mentor floor managers and staff
- Maintain service at the highest quality standards
- Develop and implement risk management and mitigation strategies
- Maintain and track all corporate mandates and daily reports
- Analyze staffing needs, create staffing plans, and identify growth opportunities
- Interview, screen, and recruit job applicants
- Coach and train management staff to maximize performance
- Ensure team performance, including morale, productivity, and fiscal responsibility
- Monitor operational activities and expenses
- Assist in setting and tracking sales forecasts and profitability reports
- Keep C-suite leadership informed of sales performance and key operational issues
- Drive sales growth through marketing initiatives, networking, and staff incentives
- Manage budgeted revenues, cost of sales (COS), labor, supplies, and operating cash flow (OCF)
- Review monthly profit and loss statements and take action on variances
Benefits:- Competitive salary.
- Wages paid weekly.
- Growth opportunity.
- 401k savings plans.
- Paid time off.
- Medical, dental, vision, and supplemental insurance available for election at low cost.
- Employee discounts.
Requirements
- Minimum of five (5) years of leadership experience managing high-volume, fast-paced front-of-house restaurant operations
- Degree in hospitality, business, or equivalent professional experience preferred
- Demonstrated knowledge of service standards, guest experience, and regulatory compliance, with the ability to consistently enforce policies
- Proven experience managing budgets, labor, inventory, and operational costs to achieve financial goals
- Ability to plan staffing, scheduling, and team productivity while maintaining exceptional service standards
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
- High attention to detail across service quality, operational processes, and team performance
- Effective communicator with a collaborative, team-oriented leadership style
- Experience with marketing, sales initiatives, and strategies to increase revenue is a plus
- Bilingual proficiency is a plus
If you're passionate about hospitality and committed to creating exceptional guest experiences, we'd love to hear from you!
Salary Description
$105,000 - $115,000 / yearly
