General Manager

Germain Hôtels

$115K — $165K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Diploma in hotel management or bachelor's degree in management
  • 5-10 years of experience as a general or operations manager in a hotel
  • Experience in food and beverage management
  • Background in luxury or boutique hotels
  • Natural ability to coach and inspire teams
  • Good analytical skills and time management

Responsibilities

  • Manage all aspects of hotel operations aligned with Germain's culture and values
  • Motivate the team to exceed guest satisfaction and financial targets
  • Stimulate organizational growth
  • Support, coach, and develop team performance
  • Engage with the community to enhance property awareness

Benefits

  • Special travel rates when staying with Germain Hotels
  • Environment that encourages creativity and autonomy
  • Access to a state-of-the-art gym on-site
Full Job Description
Your passion for the hotel industry is matched only by your leadership skills.

Are you inspired by the desire to mobilize people around objectives that are consistent with your values? We're looking for a General Manager at Le Germain Hotel Toronto Mercer location, who leads by example, ensuring that the activities and operations of a hotel complex lead to optimal financial performance and a memorable experience for our guests. This hands-on manager contributes directly to creating a strong synergy within the hotel team and uses the art of unreasonable hospitality to run smooth operations.

WHAT YOU'LL DO

  • Manage all aspects of hotel operations in line with Germain's culture and values.
  • Motivate the team to exceed targets for guest satisfaction and financial results.
  • Stimulate organizational growth.
  • Support, coach, develop, and manage team performance through formal and informal means.
  • Be active in the community to increase awareness of the property and Germain Hotels.


WHAT YOU'LL BRING

  • Diploma in hotel management or bachelor's degree in management
  • 5 to 10 years' experience as a general or operations manager in a hotel - experience in food and beverage management as well as in luxury or boutique hotels
  • Natural ability to coach, inspire, and mobilize teams
  • Professionalism, enthusiasm, initiative, and customer service skills
  • Good analytical skills and ability to manage time and priorities


WHAT WE OFFER

  • Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. And more!
  • A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
  • Squats help you relax? Get access to a state-of-the-art gym right in your workplace.


Apply now - we look forward to hearing from you!

The annual salary for this role is between 115 000$ and 165 000$, depending on experience, qualifications, and internal equity. This position may be eligible for an annual discretionary bonus in accordance with the current bonus plan.

Existing vacancy: Backfill for an existing position.

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