Hilton Grand Vacations

General Manager - Franchise

Hilton Grand Vacations • $80K — $95K *
Fredericksburg, TX 78624In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of hospitality management experience preferably with Hilton.
  • Strong leadership ability to build and mentor high-performing teams.
  • Proficient in Hilton brand standards and operational procedures.
  • Advanced knowledge of key Hilton management tools and platforms.
  • Experienced in market analysis and revenue management strategies.
  • Proven track record in driving operational efficiencies and guest satisfaction.

Responsibilities

  • Provide strategic and operational leadership across all hotel departments.
  • Implement and uphold Hilton brand standards and quality assurance requirements.
  • Analyze market and occupancy trends to optimize revenue opportunities.
  • Collaborate with ownership groups and corporate stakeholders on performance reporting.
  • Leverage Hilton systems for optimizing revenue management and operational efficiency.
  • Lead large teams to achieve financial objectives and enhance guest satisfaction.

Benefits

  • Opportunities for professional development and growth within the Hilton brand.
  • Supportive culture that promotes accountability and engagement.
  • Access to Hilton University for continuous learning and training resources.
Full Job Description
Job Description

The General Manager provides strategic and operational leadership for all hotel departments, fostering a culture of excellence, accountability, and guest-focused service. Key leadership responsibilities include:

  • Demonstrates strong leadership skills with a proven ability to build, mentor, and lead high-performing hotel teams while fostering a culture of accountability, engagement, and exceptional guest service.
  • Extensive experience operating within Hilton brand standards, systems, and operating procedures, ensuring full compliance with quality assurance requirements and brand expectations.
  • Advanced knowledge of the Hilton Lobby platform and key Hilton management tools, including Hilton University, R&I, OTAs, lighthouse, Hilton honors program.
  • Skilled in analyzing market performance, occupancy trends, ADR, RevPAR, competitive set data, and revenue opportunities to drive hotel profitability and market share growth.
  • Ability to collaborate effectively with ownership groups, asset managers, and corporate stakeholders by providing detailed operational, financial, and performance reporting.
  • Proven track record of leveraging Hilton systems and analytics to optimize revenue management strategies, improve operational efficiencies, enhance guest satisfaction scores, and achieve financial objectives.
  • Proven ability to lead large teams, drive operational excellence, and deliver superior financial and guest satisfaction results.


About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Hospitality & Recreation
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ
HGV
* Ladders Estimates

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