Ferrellgas is seeking an experienced General Manager to lead our team in driving operational excellence and customer satisfaction. This individual will be responsible for inspiring both on-site and remote teams, managing operations, and capturing market share through strategic planning, customer relationship management, and performance optimization. As a key leader in the organization, the General Manager will leverage business insights and financial acumen to guide day-to-day operations and support long-term growth.

• Team Leadership & Performance Management:Inspire and motivate both on-site and remote teams to embrace new opportunities, enhance performance, and capture increased market share. Drive team alignment with organizational goals and ensure a culture of accountability, collaboration, and growth.
• Operational Execution:Ensure the consistent execution of company standards, KPIs, and systems to measure performance. Develop and manage daily operations to achieve budgeted goals and enhance overall efficiency and profitability.
• P&L and Business Reporting:Analyze and interpret P&L statements and other business reports to identify trends, challenges, and opportunities. Utilize financial data to make informed decisions and optimize business performance.
• Customer Relationship Management:Develop and maintain strong working relationships with key customers at the local level. Interface with high-impact accounts to address their needs and ensure satisfaction, fostering long-term loyalty.
• Service Delivery & Cost Management:Collaborate with the management team to develop and execute efficient service delivery routes that meet customer needs in a cost-effective manner. Monitor and adjust operations to drive continuous improvement.
• Strategic Planning & Business Development:Anticipate future business opportunities and challenges, incorporating them into the annual business plan. Drive business growth through proactive identification of market trends and customer demands.
• Coaching & Development:Apply evidence-based management principles to coach and mentor team members, providing instruction for continuous improvement in key performance metrics. Foster a culture of learning, accountability, and innovation.

• Bachelor’s degree in operations, business management or related field or equivalent experience.
• 6+ years of experience in an operations leadership role.
• Ability to thrive in a fast-paced work environment
• Proven history of ethical business decision and integrity and the ability to maintain confidentiality.
• Excellent written and verbal communication skills with an emphasis on developing a positive rapport with company employees at all levels and outside constituents.
• Detail oriented with the ability to take projects/tasks through to completion.
• Strong time-management and organizational skills with the ability to effectively multi-task.
• Demonstrated problem-solving skills in a customer-focused environment.
• Demonstrated persistence to overcome obstacles and challenges with the ability to set and achieve challenging goals.
• Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.
• Proficient Microsoft Office skills including Excel, Word, and PowerPoint
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
• Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Work Environment: 

• This is a hands-on position, reporting to the LOCATION Service Center location daily. However, travel between district locations is required as needed.
• The role may involve extended hours, including evenings and weekends, depending on peak season and customer needs.