Proven ability to build relationships with key stakeholders to align operations with company goals.
Strong financial skills including budget management and financial analysis.
Experience in the rental car or service industry, particularly with high transaction volumes.
Background in sales with a focus on coaching and developing sales teams.
Experience in fostering a positive company culture and team cohesion.
Capacity to thrive in a dynamic and fast-paced environment.
Skilled in training, coaching, and team development.
Responsibilities
Oversee and control financial performance including revenue streams and profitability.
Communicate effectively between headquarters and operational teams.
Manage payroll processes and optimize labor costs.
Steer daily operations to ensure efficiency and financial health.
Inspire and unify teams while aligning with company objectives.
Deliver outstanding customer service and improve satisfaction.
Utilize technology tools for operational efficiency.
Benefits
Medical, Vision, Dental, and 401k plans
Employee discounts and referral bonuses
Company-paid life insurance and AD&D insurance
Flexible spending account available
Parental leave offered
Access to an employee assistance program.
Full Job Description
Job Description
We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!
Key Responsibilities:
P&L Management: Oversee and manage revenue streams, control expenses, and ensure profitability.
Collaborative Expertise: Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.
Payroll Management: Efficiently manage payroll, control overtime, and balance labor costs with operational needs.
Operations Management: Maintain control over daily operations and P&L to drive profitability.
People Management: Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.
Work Ethic: Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.
Leadership: Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.
Customer Focus: Deliver excellent customer service and improve customer satisfaction.
Technology Proficiency: Utilize relevant software and technology tools to streamline operations.
Stakeholder Management: Build strong relationships with clients, vendors, and community partners.
Qualifications:
Stakeholder Management: Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.
Financial Acumen: Proficiency in financial analysis and budget management.
Industry Knowledge: Preferred experience in rental car or service-related businesses with heavy transactions and large teams.
Sales Experience: Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.
Cultural Builder: Ability to create and maintain a positive and cohesive company culture.
Adaptability: Thrive in a fast-paced, dynamic environment and adapt to changing business needs.
Training and Development: Skilled in training, coaching, providing feedback, and developing teams.
Perform other duties as assigned to support business needs and objectives.
Previous Experience:
Demonstrated success in driving profitability through effective financial management and strategic planning.
Proven track record of managing high-volume operations, ensuring efficiency and optimal customer service delivery.
Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.
Strong background in P&L management, with the ability to control expenses and maximize revenue streams.
Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.
Strategic thinker who can adapt quickly to changing business needs and industry trends.
