General Manager

Drury Hotels Company, LLC

$79K — $118K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in hospitality, business, or related field preferred
  • 3+ years of supervisory experience in hotel operations
  • Demonstrated success in leadership roles
  • Strong critical thinking abilities
  • Passion for service and guest satisfaction

Responsibilities

  • Lead all hotel departments to provide outstanding guest service
  • Recruit, train, and develop team members
  • Achieve key business metrics in quality, service, and profitability
  • Assist in creating and managing the hotel’s operating budget
  • Role model quality assurance best practices
  • Proactively address and solve operational challenges

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • Short-term disability and life insurance options
  • Eligibility for a quarterly bonus based on service performance
Full Job Description

Property Location:

2706 West DeYoung - Marion, Illinois 62959

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service

  • Recruit, train, develop, and coach team members to excel in their career growth

  • Deliver on key business metrics of quality, service, profitability, and team

  • Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.

  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

  • Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement

WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests’ expectations

  • Bachelor’s degree in hospitality, business, or related field preferred

  • Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.

The pay range is:

$79,255.08 - $118,882.62

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans.  This role is eligible for a discretionary quarterly “+1 Service” bonus.

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