Delphi

General Manager

Delphi • $75K — $95K *
Frisco, TX 75034In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 2+ years of experience as a General Manager in a busy Select Service Hotel or 4+ years as an Assistant General Manager
  • Proficient in computer and office software, with strong email communication skills
  • Experience with hotel and accounting systems relevant to the brand
  • Preferred experience with premium brands like Hilton, Hyatt, Marriott, or IHG
  • Ability to analyze and interpret data from spreadsheets and databases

Responsibilities

  • Focus on increasing Revenue Index, Flex/Flow, and Guest Satisfaction metrics immediately upon hire
  • Create optimization plans for new and existing staff to enhance service and satisfaction within the first month
  • Establish relationships with key players, including Hotel Ownership and corporate staff, within the first 30 days
  • Foster collaboration with Sales teams at all levels to drive revenue growth

Benefits

  • Opportunity for professional growth in a reputable company
  • Access to training programs and resources for staff development
  • Engagement with key industry stakeholders and corporate leadership
  • Supportive work environment promoting team cohesion
  • Chance to influence and shape hotel performance metrics
Full Job Description
Overview:

A strong predictor of success for the General Manager will be the ability to:
  • Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
  • Develop cohesion with associates and maximize each one's potential
  • Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
  • Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff

Key Duties & Responsibilities:
  • Strong focus and adherence to three of Crestline's key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction - your ability to influence and increase these upon starting is key
  • Staff Optimization - develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
  • Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
  • Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership


Education and Experience:
  • Previous 2+ years of General Manager experience within a busy Select Service Hotel required, or 4+ years as an Assistant General Manager
  • Computer and Office skills required - must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
  • Experience with hotel information systems and accounting systems pertinent to the brand
  • Premium brand experience highly preferred (Hilton, Hyatt, Marriott or IHG)


About Delphi

Delphi Technologies was an Irish-based powertrain systems company. Prior to its acquisition by BorgWarner in 2020, it was headquartered in Troy, Michigan, United States. Delphi Technologies was spun off from Delphi Automotive in December 2017. The company focused on developing powertrain technologies for gasoline and diesel engines as well as hybrid and electric vehicle systems. The company had more than 20,000 employees and operated 14 technical centers, as well as manufacturing sites and customer support centers in 24 countries.
Learn more about Delphi
Size
161,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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