General Manager

Crawlspace Medic LLC

$85K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Demonstrated success in leading teams in a process-driven, labor-intensive environment.
  • Experience in establishing and enforcing standard operating procedures.
  • Proven skills in recruiting, developing, and retaining talent.
  • Ability to engage in difficult conversations proactively.
  • Understanding of sales, marketing, and unit-level capacity planning.
  • A history of driving growth in key performance metrics.
  • Accountability for results with a focus on improvement.

Responsibilities

  • Set and execute local growth strategies.
  • Build, develop, and retain a high-performing field team.
  • Own profit and loss performance and key performance indicators.
  • Hold team members to clear performance standards.
  • Drive consistent system-based execution and discipline.
  • Represent the Crawlspace Medic brand with integrity in the local market.

Benefits

  • Full-time W-2, salary exempt position.
  • Performance-based compensation with base salary plus profit sharing.
  • Company vehicle provided.
  • Two weeks of paid time off.
  • On-the-job training, development, and leadership transformation opportunities.
Full Job Description
This role is designed to move you toward ownership of a real, profitable business in one of the most recession-resistant segments of the home service industry.

As General Manager, you will run the day-to-day operations of a Crawlspace Medic franchise location - accountable for the full business: people, performance, and profit. You'll operate within a proven playbook, but you'll own the outcomes.

Your responsibilities include:
  • Setting and executing local growth strategy
  • Building, developing, and retaining a high-performing field team
  • Owning P&L performance, KPIs, and unit economics
  • Holding people to clear standards
  • Driving system-based execution with consistency and discipline
  • Representing the Crawlspace Medic brand with integrity in your market


The Ownership Path

This role is structured with a specific outcome in mind: you operate the business, grow it, and buy into ownership. An investor funds the franchise. You run it. As the business performs, you have the opportunity to buy out your investor and become the franchisee. This is the model - and we have 35 operational units to prove it.

Requirements

An A-Player in this role has:
  • A demonstrated track record of leading teams to measurable outcomes in a process-driven, labor-intensive environment
  • Experience building or enforcing standard operating procedures - not just following them when convenient
  • A proven ability to recruit, develop, and retain strong people
  • The discipline to have hard conversations early, not late
  • An understanding of sales, marketing, and capacity planning at the unit level
  • A history of driving growth in key performance metrics
  • Comfort being held fully accountable for results
  • Openness to feedback and a hunger for improvement over validation
  • The grit to operate under pressure without losing focus


The mindset gap we most often see: candidates who are excellent at executing within a tightly managed corporate structure but have never had to build anything - recruit their own team, set their own culture, or be the last line of accountability. This role requires the latter. If your instinct is to wait for direction, this will be a hard transition. If your instinct is to find a way, you'll thrive here.

Benefits
  • Full-time W-2, salary exempt
  • Performance-based compensation: base salary + profit sharing (no cap)
  • Company vehicle
  • 2 weeks PTO
  • On-the-job training, development, and leadership transformation


What to Expect

A-Player General Managers should expect to make the following:
  • Year 1 = $85k
  • Year 2 = $100-110k
  • Year 3 = $125 - $135k


Next Steps

Qualified candidates will complete a brief application, a job fit assessment, and a short recorded interview before advancing to an in-depth conversation. We move deliberately because we're looking for a specific kind of person.

If you're an A-Player who wants to build something real, measurable, and ultimately yours, apply now.

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