Salary: $85000 - $90000
Pay Grade: 14Job SummaryThe
General Manager - Coffee Shop Operations is responsible for the overall leadership, operational excellence, and financial performance of multiple retail coffee shop locations within a corporate account. This role leads day-to-day operations, ensures an exceptional guest experience, and drives results across café service, merchandising, labor management, and financial performance. The General Manager acts as the primary liaison to corporate site leadership while building and developing high-performing café teams.
Key Responsibilities:- Oversee daily operations of multiple corporate coffee shop locations
- Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction
- Is well versed in all aspects of foodservice management, with a proven track record of success
- Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
- Manages all financials including planning, budget development and analysis, and financial reporting
- Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
- Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
- Conducts management meetings
- Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
- Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
- Hires, trains and orientates new management associates
Preferred Qualifications: - Bachelor's degree in Hospitality, Food Service Management, Business, or related field preferred
- 5+ years of retail coffee shop or foodservice management experience
- Multi-unit or multi-site management experience strongly preferred
- Proven P&L ownership and financial acumen
- Experience in corporate dining or contract-managed foodservice environments
- Strong knowledge of coffee operations, retail service models, and café trends
- Demonstrated leadership, coaching, and team development skills
- Excellent communication and client-facing abilities
Apply to Eurest today!Eurest is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Eurest are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf
Applications are accepted on an ongoing basis.
