General Manager

Chili's Grill & Bar

$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in restaurant management or equivalent leadership role
  • Strong understanding of financial budgeting and performance management
  • Excellent communication skills for fostering team relationships
  • Ability to work effectively in a fast-paced environment
  • Proficient in operational systems and quality control measures
  • Experience in hiring, training, and retaining a diverse team
  • Strong customer service orientation with a focus on guest engagement

Responsibilities

  • Lead and direct the Management team to meet operational expectations
  • Conduct performance evaluations and coach Team Members effectively
  • Plan and implement financial budgets to guide restaurant operations
  • Ensure a high-quality Guest experience through operational oversight
  • Hold Team Members accountable to established standards of performance
  • Promote open communication between the Management team and Team Members
  • Drive business results by using systems to control costs effectively
  • Champion change and restaurant initiatives to influence Team Member behaviors
  • Perform hiring and training to develop future leaders within the team
  • Engage with the community to improve guest relationships

Benefits

  • Health, dental, and vision insurance options
  • Flexible scheduling and work-life balance
  • Opportunities for career advancement and development
  • Team meals and discounts at Chili's locations
  • Supportive team-oriented environment
Full Job Description
Role Overview

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 3086 E Franklin Blvd

Salary $80,000 - $90,000 Annually

Career Area

Job ID #17084

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