General Manager

Campers Inn RV

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; four-year degree preferred.
  • Valid driver's license with a clean driving record.
  • 3+ years of experience in the RV industry or similar role is highly preferred.
  • Strong verbal and written communication skills.
  • Expertise in managing profitable operations within dealership guidelines.
  • Familiarity with state and federal regulations related to RV operations.
  • Proficient in MS Office and dealership management systems (e.g., ADP, Motility Systems2K).

Responsibilities

  • Lead the dealership with a focus on financial goals and customer satisfaction.
  • Cultivate a high-performing team through training and motivation.
  • Hire and evaluate department managers, facilitating weekly sales training.
  • Address customer complaints to ensure a top-notch service experience.
  • Manage inventory standards for displaying and merchandising RVs.
  • Coordinate inventory supply, including ordering new and used RVs.
  • Audit trade-in appraisals to maintain quality control.

Benefits

  • Ongoing career development opportunities including certifications and training.
  • Comprehensive health and welfare plans including medical, dental, and vision insurance.
  • Employee Assistance Program (EAP) for personal and professional support.
  • Paid time off to promote work-life balance.
  • 401(k) retirement plan with employer match to support long-term financial stability.
Full Job Description
Are you looking for an opportunity where you can help people by creating their dream "Away"? As a company in the midst of rapid growth we are constantly innovating and creating new opportunities. Campers Inn RV is looking for a General Manager! The role is responsible for the dealership's overall profitability as well as customer retention.

What We Offer
  • Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
  • Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
    1. Major Medical Insurance
    2. Dental Insurance
    3. Vision Insurance
    4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
    5. Employee Assistance Program (EAP)
    6. Paid Time Off
    7. Qualified retirement plan (401k) with Employer Match
  • Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • People and Operations Management:
    • Provide overall direction for the location as an inspirational leader, including meeting agreed upon financial goals and customer satisfaction
    • Develop and manage a high performing staff, in terms of performance, efficiency, training, and morale, as well as adherence to company standards
    • Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training
    • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
  • Inventory Management:
    • Overseeing standards for displaying and merchandising both new and used RV's as well as reviewing and initialing all promotions before they are finalized
    • Coordinating the appropriate supply of new and used RV's and ordering/acquiring vehicle inventory accordingly
    • Auditing all appraisals of trade-in RV's
    • Issuing all demonstration RV's and ensuring that appropriate dealership records are maintained

Qualifications
  • Education:
    1. High school diploma or equivalent is required
    2. Four-year degree is preferred
  • License & Certifications:
    1. Valid driver's license and good driving record is required
  • Experience:
    1. Minimum of 3 years of experience in the RV industry or comparable experience is highly preferred
  • Abilities:
    1. Excellent verbal and written communication and managerial skills
    2. Ability to operate the department profitably within dealership guidelines
    3. Knowledge of federal, state, and local regulations that affect the daily operations of the organization
    4. Ability to use a computer and other office equipment
    5. Proficiency in MS Office
    6. Knowledge of, or ability to learn company systems applications, including ADP, Motility Systems2K, and other software as applicable
    7. Ability to work primarily in a climate-controlled environment with occasional exposure to outdoor conditions
    8. Requires continuous visual ability for use of computer, files and reports
    9. Ability to bend or sit for long periods of time
    10. Ability to reach above shoulders and lift a minimum of 50 pounds


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