Summary

Summary 

 

The General Manager will direct and manage operational activities while assisting and developing effective business strategies with business development to drive efficiency processes, organic growth, and sustainment of current customer base. The position will focus on Foreign Military sales.  Duties for the General Manager will include allocating budget resources, formulating polices, coordinating business operations, motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities to include margin analysis and reporting on grow operating profits. Profit and Loss responsibility.  

 

Essential Functions 

• Experience overseeing daily business operations as well as program management experience  

• Develop and implement growth strategies within the Foreign Military area that also include risk assessments  

• Identify and create process improvement initiatives across the operation  

• Experience developing and growing employees to support professional development and succession planning initiatives  

• Develop and manage budgets  

• Improve revenue to meet designated revenue targets  

• Hire employees  

• Evaluate performance and productivity  

• Analyze accounting and financial data to improve operational efficiencies and growth  

• Research and identify growth opportunities in support of the Business Development team  

• Generate reports and give presentations 

• May be requested and required to participate in Proposal Support functions due to expertise 

 

Competencies 

• Ensure clear, open communications between all functions and disciplines within the division and external support teams. 

• Troubleshoot problems, identify root cause, and recommend solutions 

• Drive business operations and growth by using metrics-based analytics with regard to program deliverables and actuals with a focus on improving profit margin 

• Foster teamwork and build collaborative relationships by encouraging an environment of customer and employee engagement 

• Responsible for business operations and new captured business initiatives; employee and customer engagement activities 

• Experience in managing employees using mentorship and/or coaching capabilities 

• Analytical thinking 

• Strategic thinking for both organic business growth and new business markets 

• Experience and basic knowledge with Human Resources practices to include general understanding of benefits 

• Confidence 

• Stress management 

• Flexibility 

 

Supervisory Responsibility 

This position also oversees the day-to-day activity of the business line Division Directors and all Programs that fall under this business line.   

 

Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Must be able to remain in a stationary position 75% of the time. 

• Occasionally moves about inside the office to access file cabinets, office machinery, etc. 

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. 

• Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. 

• Frequently moves standard office equipment up to 25 pounds. 

• Must be able to work indoor conditions 90% of the time. 

 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. 

 

Position Type/Expected Hours of Work 

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need. 

 

Travel 

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected up to 30%.   

 

Experience 

5-10 years’ experience managing teams   

 

Education 

Bachelor’s degree in business management or master’s degree in business administration preferred.   

 

Additional Eligibility Qualifications 

• Excellent verbal and written communication and presentation skills required 

• Thorough understanding of federal acquisition processes as both a prime contractor and subcontractor; understands the special benefits of the 8(a) Tribal entity in the Federal Contracting environment. 

• Exceptional knowledge of Microsoft Office products required 

 

Security Clearance 

This position requires a minimum Secret Clearance. Top Secret Clearance is a plus.   

 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.