General Manager, Aviation Lounge 1

Sodexo

$89K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Leadership experience in food service or hospitality with a proven record in team development
  • Solid financial acumen for budget management and performance analysis
  • Strong communication skills for effective partnership building
  • Hands-on, solution-oriented mindset adaptable to fast-paced environments
  • Passion for delivering excellent guest experiences with a focus on innovation and detail
  • Bachelor's degree or equivalent experience, with 5 years in management and related fields

Responsibilities

  • Oversee daily operations to ensure high service standards
  • Lead and develop a high-performing team through coaching
  • Drive operational goals and enhance financial performance
  • Collaborate with clients to foster strong partnerships
  • Identify and implement innovative solutions to enhance guest satisfaction
  • Manage resources effectively to support performance and outcomes

Benefits

  • Comprehensive medical, dental, and vision care options
  • 401(k) plan with matching contributions
  • Paid time off along with company holidays
  • Career growth opportunities with tuition reimbursement
  • Autonomy in daily operations and decision-making support
Full Job Description
SodexoMagic is seeking a General Manager for the Delta Sky Club at Philadelphia International Airport. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure.

About the job

Take charge of a vibrant, fast-paced environment where you'll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $89250 per year - $115500 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Lead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areas
  • Build and nurture a high-performing team through hands-on leadership, coaching, and development
  • Drive success by achieving operational goals and optimizing financial performance
  • Collaborate closely with clients to create value-added solutions and lasting relationships
  • Bring energy and innovation to everyday challenges in a dynamic, customer- focused setting
  • Gain visibility and leadership growth within a company committed to your development and success


What you'll bring
  • Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement
  • Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies
  • Strong communication and relationship-building skills to effectively partner with clients, customers, and team members
  • A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast- paced, multi-service environment
  • Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience Management Experience: 5 years Related Experience: 5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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