Compass

GENERAL MANAGER - AMERICAN AIRLINES DFW

Compass$90K — $98K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Food Services Technology/Management or related field preferred.
  • 5-7 years of retail operational foodservice management experience preferred.
  • Strong knowledge of food and catering trends focusing on quality and production.
  • P&L accountability and contract-managed service experience desired.
  • Experience managing multiple units and cash retail operations.

Responsibilities

  • Oversee and lead multiple American Airlines lounge and dining operations.
  • Ensure operational timelines are met effectively and efficiently.
  • Manage financials including budget development, planning, and reporting.
  • Foster professional relationships with diverse stakeholders.
  • Conduct management meetings to align team efforts.
  • Audit operations for compliance with standards and regulations.
  • Hire, train, and onboard new management associates.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life and Disability Insurance.
  • Retirement Plan options.
  • Generous Paid Time Off.
  • Holiday Time Off depending on location.
  • Access to an Associate Shopping Program.
  • Health and Wellness Programs available.
  • Employee Assistance Program (EAP).
  • Commuter Benefits and Flexible Spending Accounts (FSAs).
  • Paid Parental Leave and options for Personal Leave.
Full Job Description
Position Title: GENERAL MANAGER - AMERICAN AIRLINES DFW

Salary: 90000 - 98000

Other Forms of Compensation: 20% Bonus Potential

Job Summary

General Manager - American Airlines Lounge Operations

Lead a premier hospitality operation in one of the world's most dynamic airport environments. As General Manager, you'll oversee multiple American Airlines lounge and dining locations, driving exceptional guest experiences, operational excellence, and financial performance. This high-impact leadership role offers the opportunity to build and develop high-performing teams, partner directly with airline leadership, and deliver world-class service to premium travelers. If you're a passionate hospitality leader who thrives in a fast-paced environment and enjoys creating memorable customer experiences, we want to hear from you.

Key Responsibilities:

  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
  • Manages all financials including planning, budget development and analysis, and financial reporting
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
  • Conducts management meetings
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
  • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
  • Hires, trains and orientates new management associates


Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Multi-unit management experience preferred
  • Experience with cash retail operations
  • Retail marketing experience is highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Certified Dietary Manager (CDM) certification highly desirable

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf

Applications are accepted on an ongoing basis.

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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