General Manager 2 - Multi-Service

Sodexo

$88K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of management experience in food service or multi-service operations
  • Strong strategic oversight and operational execution skills
  • Demonstrated ability to build and sustain high-performing teams
  • Proven financial skills in budgeting and forecasting
  • Excellent communication and client relationship management capabilities

Responsibilities

  • Oversee multiple service lines and drive operational excellence
  • Lead high-performing teams to enhance client and guest experiences
  • Serve as the strategic contact for clients to ensure service standards
  • Champion team development and foster a positive workplace culture
  • Influence and negotiate across the organization to achieve results

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Opportunities for career growth and tuition reimbursement
Full Job Description
About the job

Step into a dynamic leadership role where you'll oversee multiple service lines, drive operational excellence, and lead high-performing teams to deliver exceptional client and guest experiences. You'll serve as the strategic point of contact for our clients, ensuring all service standards are met while championing team development, financial performance, and continuous improvement.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $0 per year - $0 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What you'll bring
  • Experience leading food service or multi-service operations, with a strong grasp of both front-line execution and strategic oversight
  • Skillset to build and sustain high-performing teams, foster a positive workplace culture, and support employee retention
  • Financial acumen, including budgeting, forecasting, and driving operational efficiencies that contribute to performance goals
  • Excellent client relationship and communication skills, with a focus on service excellence and solution-oriented thinking
  • A hands-on leadership style with a passion for delivering results, solving challenges, and driving continuous improvement across diverse service lines


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 5 years
  • Related Experience: 5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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