Firstservice Residential

General Ledger Accounting Manager

Firstservice Residential$85K — $100K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in accounting or finance is required; CPA certification is preferred.
  • Minimum of 7 years of accounting experience is required.
  • At least 2 years of experience in a managerial role is required.
  • Experience in property management or real estate is preferred.
  • Strong knowledge of US GAAP and property management accounting is essential.

Responsibilities

  • Manage a team of General Ledger Accountants, including hiring, training, and performance evaluation.
  • Promote a culture of cooperation and support within the accounting team and across departments.
  • Ensure timely production and distribution of financial statements per internal and external requirements.
  • Review client property governing documents to ensure compliance with reporting obligations.
  • Compile key performance indicators and provide improvement recommendations to leadership.
  • Coordinate the onboarding of new properties and the transition of existing management services.
  • Serve as a resource for stakeholders, addressing inquiries and resolving accounting issues.

Benefits

  • Opportunities for professional development and ongoing training.
  • Potential for growth within a dynamic company culture.
  • Supportive work environment focused on team engagement and trust.
  • Access to various resources for maintaining compliance and best practices.
  • Participation in special projects within the organization.
Full Job Description
Description

General Ledger Accounting Manager

The General Ledger Accounting Manager is responsible for the accurate and timely delivery of financial reports for a portfolio of clients in our New York residential property management business. They will be a highly technical, process driven leader who will build trust and promote culture within the client accounting team as well across departments within the market.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job

classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

People Management

  • Manages a team of General Ledger Accountants. This includes recruiting, onboarding, training and evaluating performance.
  • Attracts, develops and retains diverse, high caliber talent, while developing an engaged team to build the capabilities required for the organization to perform at high levels.
  • Promotes a culture of cooperation, trust and support.
  • Provides ongoing support with training and coaching.
  • Clearly defines and communicates performance responsibilities, goals, expectations and objectives to team members.
  • Oversee team performance by tracking and reporting progress to the General Ledger Director using spreadsheets and metrics, ensuring adherence to deadlines, timely task completion, compliance with service level agreements (SLAs), and delivery of high-quality work outputs.
  • Regularly evaluate team performance against company standards for professionalism, attendance, and work quality; provide coaching and implement disciplinary actions when expectations are not met.
  • Lead ongoing performance management by delivering constructive feedback and coaching through regular check-ins, structured one-on-one meetings, mid-year reviews, and annual performance evaluations.


Operations

  • Ensure financial statements are produced and distributed in accordance with internal process and procedures, regulatory requirements, management agreements and client expectations. This includes reviewing and preparing (as needed) monthly financial statements, budgets and other, ensuring accuracy and tracking of delivery deadlines.
  • Review property governing documents to ensure proper property and financial reporting set up.
  • Oversee and manage other required client deliverables such as cost recovery billings, reserve transfers, ad-hoc reporting, etc.
  • Compile and provide key performance indicator metrics as requested for leadership along with recommendations for improvements on opportunity areas.
  • Serves as a knowledge expert with other departments/divisions and with subordinates.
  • Coordinates the set-up of new buildings and transition out of buildings transferring to other management companies
  • Collaborate with the financial management team to enhance the financial services delivered to our clients.
  • Acts as a resource for board members, property managers and other stakeholders by:
    • Responding to routine inquiries
    • Participating in resolving complex accounting issues


Compliance

  • Ensures adherence to Federal and State rules and regulations.
  • Assists and facilitates the annual audit process.
  • Assists and facilitates the annual budget process.
  • Manage and track loan and mortgage obligations for clients.


Other

  • Completes special projects and performs other duties as assigned related to the stated objective for the position.


Education & Experience

  • Bachelor's degree in accounting or finance from a four-year college or university, CPA certification, MBA or related work experience is preferred.
  • Seven (7) years of experience as an Accountant is required.
  • Two (2) years of experience managing a team is required.
  • Experience in the Property Management industry or real estate field is preferred.


Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
  • Strong knowledge of US GAAP and property management accounting
  • Demonstrates critical thinking and problem-solving skills
  • Advanced working knowledge of Excel and strong database skills together with proficiency in Microsoft suite
  • Strong financial acumen and analytical agility
  • Detail oriented, organized and able to meet tight deadlines
  • Ability to work effectively in a fast-paced environment
  • Proven prioritization, time management and project management skills
  • Effective written and interpersonal communication skills
  • Strong interpersonal skills with ability to build effective relationships across the organization
  • Demonstrated commitment to service excellence


Compensation

Compensation for this role is between $85,000 - $100,000 + benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

About Firstservice Residential

FirstService Residential is a property management company that provides services to residential communities in North America. The company manages over 8,500 properties and 1.6 million residential units across the United States and Canada. FirstService Residential offers a range of services, including property management, financial management, maintenance and repair, and administrative support. The company is committed to providing exceptional service to its clients and improving the quality of life for residents in the communities it serves.
Learn more about Firstservice Residential
Size
25,000 employees
Market Cap
$7.3 billion
Industry
Founded
2012
5 Year Trend
+17%
NASDAQ

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