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THE OPPORTUNITY

Title: General Accounting Manager

Job Type: Full-time, Exempt

Reports to: VP of Accounting

Location: Onsite in Austin, TX (Corporate Headquarters located in the Domain)

Summary: Citizens, Inc. is seeking an experienced General Accounting Manager to provide leadership across general ledger accounting, reconciliations, month-end close, treasury support, internal controls, and SOX documentation. Reporting to the VP of Accounting, this position will serve as a key accounting leader responsible for driving accuracy, timeliness, process discipline, and operational effectiveness within the accounting function. The successful candidate will bring sound technical judgment, leadership capability, and a continuous improvement mindset to support a growing public company environment.

KEY RESPONSIBILITIES

General Accounting

• Oversee assigned month-end close activities, coordinating with business partners to ensure accruals, analyses, and close deliverables are completed accurately and on schedule.
• Review and approve journal entries, including accruals, allocations, and reclassifications, for monthly, quarterly, and annual reporting cycles.
• Review and approve bank and balance sheet reconciliations, resolve reconciling items, monitor suspense account activity, and communicate matters requiring management attention.
• Develop, maintain, and enhance accounting policies, procedures, and documentation to support consistent application of GAAP and internal control requirements.
• Maintain SOX process documentation and ensure control narratives, evidence, and related procedures remain current, complete, and audit-ready.
• Oversee unclaimed property reporting, including validation, reconciliation, and compliance with state-specific requirements.
• Evaluate accounting processes and internal controls, identify opportunities to improve efficiency and effectiveness, and lead practical enhancements aligned with business objectives.
• Lead, coach, and develop accounting support staff by setting clear expectations, providing performance feedback, supporting training needs, and ensuring accountability for deliverables.
• Coordinate internal and external audit requests by preparing documentation, explaining accounting processes, and addressing follow-up inquiries in a timely and professional manner.
• Contribute to strategic and operational projects that strengthen accounting operations, improve control execution, and support business transformation initiatives.

Treasury

• Support treasury operations, including cash management, cash forecasting, banking activity, and coordination with banking partners.
• Recommend and implement process improvements that enhance cash visibility, operational efficiency, control execution, and management reporting.
• Ensure treasury-related activities are performed in compliance with established SOX controls and supported by current, complete documentation.
• Partner with Financial Reporting on accounting matters related to cash, investments, and intercompany activity.

QUALIFICATIONS

Minimum Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field, or an equivalent combination of education and relevant work experience required.
• 5+ years of progressive accounting experience, including 2+ years leading or supervising accounting staff.
• Strong proficiency with Microsoft Office Suite, including advanced Excel skills.
• Demonstrated leadership, analytical, problem-solving, communication, and stakeholder management capabilities.

Preferred Qualifications:

• Experience with enterprise accounting systems, including Oracle Fusion Financial Cloud, Account Reconciliation Cloud Service, or insurance policy administration platforms.
• Insurance, financial services, or banking industry experience.
• Knowledge of escheatment laws and regulations.
• Experience with reinsurance accounting, intercompany transactions, and complex account reconciliations.

Knowledge, Skills, and Abilities:

• Ability to exercise sound judgment, manage competing priorities, and meet critical deadlines in a dynamic business environment.
• Strong understanding of internal controls, SOX compliance, GAAP, and accounting documentation standards.
• Ability to establish credibility and build effective working relationships across Accounting, Finance, Operations, Treasury, Financial Reporting, and other business functions.
• Professional maturity, intellectual curiosity, and a disciplined approach to issue resolution, process improvement, and control execution.
• Knowledge of insurance products is a plus.

TOTAL REWARDS

Citizens offers a professional environment where employees can contribute to meaningful business outcomes while working with colleagues who value accountability, collaboration, and continuous improvement. The Company is committed to recognizing contributions, supporting career development, and promoting overall employee well-being.

The Company provides a comprehensive benefits package that includes medical, dental, and vision coverage; short-term and long-term disability; AD&D and group term life insurance; a matching 401(k); Virtual Visits; access to an Employee Assistance Program; generous Paid Time Off; and paid holidays.

Qualified candidates who bring strong accounting leadership, technical discipline, and a commitment to operational excellence are encouraged to apply.

At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential.