GenAI Adoption and Solutions Lead

Function: GenAI Adoption, AI Solutions Enablement, Change Management, Stakeholder Engagement, and Government Technology Support
Location: Remote, with ability to attend customer meetings in Arlington, Virginia as needed
Reports to: GenAI Program Lead, Program Technical Lead, or Workforce 3 Engineering Leadership

Position Summary

BCG Federal is seeking a GenAI Adoption and Solutions Lead to support artificial intelligence and Generative AI initiatives across government programs. This is a stakeholder-facing role responsible for managing a portfolio of AI-enabled initiatives, coordinating participating team members, and directly supporting discovery, adoption, change management, user engagement, communications, training, and operational implementation.

This role is not primarily a software development or coding role. The successful candidate must have enough practical understanding of Generative AI, prompt engineering, AI assistants, workflow automation, data-driven use cases, and government technology environments to understand what technical teams are building, translate user needs into actionable requirements, and communicate solution value to non-technical stakeholders.

The GenAI Adoption and Solutions Lead will serve as a primary point of coordination among government users, contractor teams, BCG leadership, BCG X personnel, data scientists, AI prompt engineers, and technical delivery teams. This individual will manage multiple use cases and projects, coordinate and guide supporting personnel, run discovery meetings, organize stakeholders, capture requirements, track next steps, support change management, and personally develop the communications, training, and adoption materials needed to move initiatives forward.

The ideal candidate is articulate, confident, organized, and comfortable leading meetings with government and contractor stakeholders. They must be able to speak intelligently about AI-enabled tools such as meeting summarizers, document-generation workflows, test-case generators, risk and issue reporting tools, no-code agent builders, prompt libraries, and human-in-the-loop AI workflows. They do not need to personally build every solution, but they must understand the solutions well enough to explain them, train users, gather feedback, and translate user needs back to the technical team.

This role supports the same AI solution ecosystem as the Senior AI Prompt Engineer and AI/ML Solutions Developer, but with a different emphasis. The Senior AI Prompt Engineer builds and refines the technical solutions. The GenAI Adoption and Solutions Lead manages the user-facing portfolio, coordinates people and activities, and personally delivers the discovery, communication, training, adoption, and change management work required to make those solutions successful.

Job Responsibilities

• Serve as the primary stakeholder-facing lead for GenAI and AI-enabled solution adoption across government program use cases.
• Manage a portfolio of GenAI adoption initiatives, including priorities, schedules, stakeholders, dependencies, risks, deliverables, and implementation progress.
• Coordinate and provide day-to-day direction to team members supporting discovery, communications, training, adoption, and implementation activities.
• Balance portfolio and team coordination responsibilities with direct individual contribution, including meeting facilitation, requirements development, communications, training, documentation, and stakeholder follow-up.
• Lead discovery meetings with government users, contractor teams, BCG leadership, BCG X personnel, data scientists, AI prompt engineers, and technical teams.
• Determine when meetings are needed, schedule the appropriate stakeholders, set meeting agendas, facilitate discussions, summarize outcomes, and drive follow-up actions.
• Translate user needs, operational pain points, and meeting discussions into clear solution requirements, use case definitions, next steps, and technical direction for AI solution builders.
• Work closely with senior AI prompt engineers, data scientists, BCG X personnel, and technical teams to ensure developed solutions align with the original user request and operational need.
• Support AI use cases such as meeting summarization, document generation, research synthesis, exposure-code workflows, Zephyr and Jira test-case generation, risk and issue reporting, AI image-generation prompting, no-code agents, prompt reuse, and workflow automation.
• Develop and deliver training sessions, live demonstrations, user walkthroughs, office hours, how-to guides, newsletters, and adoption materials for GenAI tools and AI-enabled workflows.
• Explain AI solutions to non-technical users in practical terms, including what the tool does, how to use it, what problem it solves, where human review is required, and what limitations users must understand.
• Lead change management activities for AI adoption, including user outreach, stakeholder alignment, communications planning, training schedules, feedback collection, adoption tracking, and sustainment planning.
• Draft polished communications, including weekly updates, leadership summaries, user announcements, training invitations, adoption guidance, solution spotlights, and practical AI usage instructions.
• Capture and maintain action items, decision points, risks, blockers, user feedback, technical questions, and adoption issues across GenAI initiatives.
• Help convert ambiguous user requests into structured discovery sessions, solution concepts, implementation plans, and practical next steps.
• Serve as the bridge between technical AI teams and operational government users by translating technical feedback into plain language and user feedback into actionable requirements.
• Support responsible AI adoption by reinforcing source grounding, human review, hallucination mitigation, quality control, confidence calibration, and appropriate use of AI outputs.
• Identify adoption risks, user confusion, process gaps, training needs, resource constraints, or workflow barriers that may prevent successful use of AI tools.
• Partner with technical teams to test early prototypes from a user perspective and provide feedback on usability, clarity, workflow fit, and adoption readiness.
• Support program leadership by preparing executive updates, meeting briefs, status summaries, portfolio reports, adoption metrics, and practical recommendations.
• Maintain a professional, confident, and credible presence in meetings with government stakeholders, BCG leadership, technical teams, and end users.

Job Requirements

• Bachelor's degree in business, communications, information systems, data analytics, computer science, public administration, engineering, or a related field.
• Five to eight years of progressively responsible experience supporting technology adoption, AI enablement, digital transformation, change management, product adoption, stakeholder engagement, program management, or government technology initiatives.
• Experience coordinating people, managing multiple projects or use cases, and personally developing substantive work products and deliverables.
• Practical working knowledge of Generative AI tools, prompt engineering concepts, AI assistants, no-code / low-code automation, workflow automation, and AI-enabled business process improvement.
• Ability to understand and discuss AI-enabled use cases such as meeting summarization, document generation, test-case generation, research synthesis, risk reporting, prompt libraries, and agent-based workflows.
• Strong facilitation skills, including the ability to lead discovery meetings, manage discussion flow, clarify requirements, identify decision points, and drive follow-up actions.
• Excellent communication skills, including the ability to explain technical concepts to non-technical users and summarize complex discussions for leadership.
• Strong writing skills, including experience drafting polished emails, newsletters, meeting summaries, training materials, user guidance, leadership updates, and adoption communications.
• Demonstrated ability to operate as a self-starter, organize ambiguous work, identify next steps, coordinate stakeholders, and move initiatives forward without heavy direction.
• Ability to manage competing priorities across a portfolio while maintaining direct ownership of assigned meetings, deliverables, communications, and adoption activities.
• Ability to work effectively with government stakeholders, contractor personnel, technical teams, data scientists, AI engineers, and program leadership.
• Experience supporting change management, user adoption, training delivery, communications, stakeholder engagement, or implementation of new tools or workflows.
• Ability to translate operational user needs into clear requirements for technical teams and technical feedback into practical guidance for users.
• Understanding of responsible AI principles, including human-in-the-loop review, source grounding, hallucination risk, output validation, transparency, and limitations of AI systems.
• Experience supporting government clients, healthcare environments, defense environments, or regulated systems is preferred.
• U.S. citizenship required.
• Ability to attend customer meetings in Arlington, Virginia as needed.

Preferred Qualifications

• Experience supporting Generative AI adoption, AI pilot programs, digital transformation, automation initiatives, or emerging technology rollouts.
• Experience managing a portfolio of technology, adoption, change management, or process-improvement initiatives.
• Experience coordinating or providing day-to-day direction to small teams, project contributors, or cross-functional workgroups.
• Experience with GenAI.mil, Ask Sage, Google Gemini, Gemini Agent Designer, Ask Sage Agent Builder, Microsoft Copilot, Power Automate, or similar AI and automation tools.
• Experience developing or delivering training, demonstrations, office hours, user guides, newsletters, adoption campaigns, or change management communications for technical tools.
• Experience supporting federal government programs, military health, defense health, healthcare IT, or other mission-focused government environments.
• Experience working directly with data scientists, AI engineers, prompt engineers, product managers, or technical delivery teams.
• Experience facilitating meetings with senior stakeholders, technical subject matter experts, government users, and cross-functional teams.
• Familiarity with Agile delivery, product discovery, user research, requirements gathering, workflow mapping, or solution adoption.
• Familiarity with Jira, Zephyr, risk and issue reporting, document automation, meeting transcription, operational reporting, or federal program management workflows.