Essential Job Functions- Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
- Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
- Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
- Manage revenue and expenses to budget constraints.
- Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
- Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
- Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
- Other duties as assigned
Other Skills & Abilities - Computer Literate
- Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
Physical Requirements- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
- Job may require extended sitting or standing, use of standard office equipment
- Position requires on-site attendance at the assigned work location.
Education & Experience- High school diploma or GED Required - Bachelor's degree preferred
- Minimum seven years related experience required
- Minimum six years industry experience required
- Minimum five years supervisory experience required
Certification & Licenses- Professional certification may be required in some areas
Illinois required disclosure: Salary range for this position is between USD 70,000 - 95,000 annually.
Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
