Job DescriptionBAE Systems Space & Mission Systems (SMS) IT is seeking an experienced and creative Instructional Designer to join our Business Enablement and Digital Experience team. This is an exciting opportunity to play a critical role in shaping the digital employee experience by designing engaging, effective learning experiences that empower our workforce and reduces digital fiction. The successful candidate will utilize their technical writing and instructional design expertise to develop innovative learning solutions that align with business objectives and foster continuous learning. To excel in this role, the ideal candidate will have a background in writing, graphic design, training design and development, excellent communication skills, and a passion for adult learning and knowledge transfer.
The Operations Strategic Capabilities Unit plays a fundamental role in enabling efficient business and program execution - from strategic capital investments, industrial operations and an efficient supply chain, to state-of-the-art manufacturing and test operations and top-notch facilities management.
What You'll Do:- Create engaging and written materials, interactive learning solutions, including digital learning, virtual instructor-led training (vILT), micro-learning, videos, and supporting documentation.
- Design activities and assessments that promote hands-on and experiential learning.
- Collaborate with subject matter experts (SMEs) and stakeholders to gather content, review technical information, and translate complex topics into clear and concise materials.
- Analyze content and learning needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies.
- Author, maintain, and update varying materials to enhance the employee digital experience such as e-learning modules, "how-to" guides, best practice documents, videos, and graphics, utilizing real-time training evaluation data to inform ongoing maintenance and design needs.
- Leverage organizational change management (OCM) practices (i.e. ADKAR) to support SMS IT projects and initiatives and lead community of practice forums.
- Optimize the New Hire and Rehire experience by providing detailed guidance on hardware configuration, essential software, and a comprehensive roadmap for navigating SMS IT support services.
- Create training solutions using instructional design tools such as Articulate, Vyond, Canva, Camtasia, SharePoint, and similar technologies.
- Stay abreast of industry trends, innovations, and emerging technologies in graphic and instructional design and digital learning to continually enhance the effectiveness of learning solutions.
- Proactively revise content as the company products and internal processes evolve.
- Develop and maintain a comprehensive understanding of our Learning Management Systems (LMS), including its features, functionality, and best practices.
- Maintain a regular and predictable work schedule.
- Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
- Perform other duties as necessary.
On-Site Work Environment: This position requires regular in-person engagement by working
on-site three or more days each normally scheduled week in the primary work location. Travel and local commute between company campuses and other possible non-company locations may be required.
Working Conditions: - Work is performed in an office environment, laboratory, cleanroom, or production floor.
Required Skills and Education- BS/BA in related field plus 4 or more years related experience.
- Each higher-level degree, i.e., Master's Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
- Proficiency in instructional design tools: Articulate, Vyond, Canva, Camtasia, SharePoint, and similar technologies.
- Familiarity with the M365 ecosystem (Teams, SharePoint) and engineering collaboration tools.
- Deep understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
- Experience managing the full lifecycle of learning programs, from needs assessment and audience analysis to delivery and evaluation.
- Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
- Track record in designing and managing in-person and hybrid talent development programming at a variety of levels: individual contributor, supervisor, and mid-level leaders.
- A passion for continuous learning and stay up-to-date with industry trends, best practices, and new technologies in instructional design and e-learning.
- Knowledge of User Experience (UX) and User Interface (UI) design principles as they apply to digital learning and navigation.
- Excellent organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Ability to leverage LMS data and support ticket trends to inform training design.
- Experience with LMS maintenance, troubleshooting, and optimization.
- Excellent communication skills, with the ability to present to audiences.
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A security clearance or access with Polygraph is not required to be eligible for this position. However, the applicant must be willing and eligible for submission, depending on program requirements, after an offer is accepted and must be able to maintain the applicable clearance/access.
Preferred Skills and Education- Skilled in utilizing generative AI and effective prompting techniques to optimize course development, communications, and training delivery.
- Experience supporting Information Technology training and development.
- Experience utilizing Organizational Change Management (OCM) practices (i.e. ADKAR) to drive tool adoption and reduce user friction.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Multiple positions may be available on this opening.
