Job Summary

The Fullstack Python Engineer will develop, maintain, troubleshoot, and enhance Python-based applications while providing hands-on production support across application, database, network, and infrastructure layers. The role will operate as part of a Tier 2 Operations team, with a strong focus on Python development, debugging, automated testing with pytest, Azure and AKS/Kubernetes, PostgreSQL, and structured incident and root-cause analysis. The engineer will independently resolve production issues where possible and collaborate with development, delivery, infrastructure, and platform teams when escalation is required.

Key Responsibilities
• Develop, maintain, troubleshoot, and enhance Python-based applications.
• Investigate production issues by analyzing application code, logs, stack traces, and runtime behavior.
• Identify and implement Python bug fixes and production patches.
• Write and execute automated tests using pytest to validate fixes and prevent regressions.
• Troubleshoot application issues following production deployments and releases.
• Analyze application performance, memory utilization, exceptions, and unexpected application behavior.
• Collaborate with development and delivery teams to understand application architecture and resolve complex issues.
• Participate in code reviews, technical discussions, and continuous improvement initiatives.
• Determine whether issues can be resolved within the Operations team or require escalation to the original development or delivery team.
• Contribute to application reliability, maintainability, and operational readiness.
• Support and troubleshoot production applications running on Microsoft Azure and AKS.
• Investigate infrastructure-related issues affecting application availability and performance.
• Troubleshoot PostgreSQL connectivity and connection capacity issues, including connection optimization and capacity increases.
• Diagnose network connectivity issues between applications, databases, services, and infrastructure components.
• Troubleshoot Kubernetes/AKS workloads and resource-related issues, including CPU and memory utilization.
• Support production deployments and perform post-deployment troubleshooting.
• Investigate issues across application, database, network, and infrastructure layers to identify root causes.
• Perform basic infrastructure configuration and management as required.
• Collaborate with infrastructure and platform teams when issues require deeper infrastructure expertise.
• Work as part of a Tier 2 Operations team and take ownership of complex application and production issues.
• Perform structured troubleshooting and root-cause analysis.
• Resolve production issues independently wherever possible rather than immediately escalating.
• Provide timely fixes and workarounds for production incidents.
• Escalate issues to appropriate development or delivery teams when significant application changes are required or issues fall outside the scope of T2 Operations.
• Document incident findings, root causes, fixes, and preventive actions.
• Identify recurring issues and recommend permanent engineering solutions.

Required Qualifications
• Strong hands-on experience with Python development.
• Experience as a Full Stack Python Engineer or Software Engineer with production support responsibilities.
• Strong ability to read, debug, troubleshoot, and modify existing Python code.
• Experience writing and maintaining automated tests using pytest.
• Strong understanding of software engineering principles and application architecture.
• Experience supporting applications in production environments.
• Hands-on experience with Microsoft Azure and AKS/Kubernetes.
• Experience with PostgreSQL, particularly troubleshooting connectivity, connections, and performance issues.
• Good understanding of networking and application connectivity.
• Experience troubleshooting production issues across application code, databases, networks, and infrastructure.
• Experience working in Tier 2 or Tier 3 Operations or Production Support environments is highly desirable.

Preferred Qualifications
• Experience with REST APIs and web application development.
• Experience with Docker and containerized applications.
• Experience with CI/CD and production deployment processes.
• Familiarity with cloud-native application architectures.
• Experience with monitoring, logging, observability, and application performance troubleshooting.
• Experience working in a DevOps or Agile environment.