RoleThe Trust and Risk teams at Whatnot are responsible for building systems that help set clear expectations, encourage good behavior, and address issues fairly and efficiently. By combining proactive detection with transparent enforcement, we ensure Whatnot remains a safe and trustworthy place for both buyers and sellers..
We focus on:
- Policy enforcement and dispute resolution: Designing systems that set clear behavioral expectations, detect and address policy violations, and resolve disputes efficiently.
- Intelligent detection and prevention: Leveraging machine learning, behavioral analysis, and real-time interventions to stay ahead of evolving abuse patterns and protect both buyers and sellers.
- Continuous improvement: Using feedback loops and monitoring systems as managed assets for ongoing quality assurance and for strengthening algorithms, methodologies, and operational processes.
Together, these teams ensure Whatnot remains a trusted, safe, and thriving marketplace for all users.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York hubs. YouCurious about who thrives at Whatnot? We've found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.
As our next Fullstack Engineer, you should have (e.g. 3+ years of generalist software development experience in high growth startups), plus:
- Bachelor's degree in Computer Science, a related field, or equivalent work experience
- Knowledge of multiple programming languages (we primarily use Python, Elixir, JavaScript-knowledge of these in particular not required)
- Web development experience with React, using GraphQL for API development, and modern frontend applications (exposure to Next.js framework is not required but preferred)
- Excellent product instincts-you first think about users rather than the best technical solution
- You can mentor others, and prioritize building inclusive, supportive teams
- Project owner-you've strong ownership instincts and can own projects from inception to production and beyond
- You are known for shipping products and features lightning-fast
- You're an excellent problem solver and can operate autonomously
- Ability to pick up on new technologies very quickly
- Proven track record of delivering features
Benefits- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence
