Full-time Employment Consultant (Pembroke)

Algonquin College

$92K — $107K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Diploma or Graduate Certificate in Employment/Career Counselling, Social Work, or Human Resources
  • 5+ years experience in employment advisement or career development
  • Familiarity with supporting diverse clients, including those on social assistance or with disabilities
  • Skills in case management and creating individual employment action plans
  • Knowledge of employer outreach strategies and job placement techniques

Responsibilities

  • Assist job seekers in obtaining suitable employment through case management
  • Develop tailored Employment Action Plans with clients and determine potential barriers
  • Prepare clients for job searches with resume writing and interview skills training
  • Conduct outreach to employers to identify job opportunities and match candidates
  • Monitor client progress and provide ongoing support for up to 12 months post-employment
  • Document client interactions and maintain data management systems
  • Participate in community committees and increase program awareness among stakeholders

Benefits

  • Supportive work environment with a focus on community engagement
  • Opportunity to work closely with diverse populations
  • Potential for professional development and training opportunities
  • Collaboration with various community agencies for holistic support
  • Access to resources and information to assist both clients and employers
Full Job Description
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:
Community Employment Services

Position Type:
Full-Time Support

Salary Range:
$44.48-$51.40-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
October 26, 2026

Length of Contract:
n/a

Posting Information
Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:
September 23, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Under the direction of the Manager, Community Employment Services, the Employment Consultant assists job seekers to obtain suitable employment. This support includes the implementation of a case management model and the development of an individual Employment Action Plan. Supports may include pre-employment and life-stabilization services; providing financial assistance to remove temporary barriers to participation in the labour market; outreach to employers to match clients to job vacancies; determining financial incentives for employers; continued guidance/advise to clients to successfully reach their employment goal. Extensive monitoring will occur throughout the progression of the Employment Action Plan, and for a twelve-month period following the client's success in obtaining suitable and sustainable employment.

To establish the degree of service required for each client, the Employment Consultant utilizes the "client segmentation model" and the common assessment tool.

The Employment Consultant secures job opportunities by contacting potential employers to discuss job vacancies; assists the employer in determining a client training plan and determines the amount of financial incentive to be provided to the employer. The Employment Consultant matches and places clients with the required skills, completes all necessary documentation and provides on-going support to both employer and client while on placement.

The Employment Consultant provides on-going support through the case management of each client and keeps accurate documentation and data collection of each interaction. The individual maintains statistically relevant information through established data management systems. The Employment Consultant collaborates with other staff and other community agencies to provide a seamless continuum of services to unemployed individuals.

Duties and Responsibilities:

Employment Advising
  • Discuss service needs of client by establishing a collaborative relationship.
  • Utilize the common assessment tool to determine appropriate stream or level of
  • service required (client segmentation).
  • Together with client, develop a mutually agreed upon Employment Action Plan
  • with a realistic employment goal and sub-goals. Determine any existing or
  • potential barriers which may affect achieving that goal, or any life-stabilization
  • needs which must be addressed prior to effectively seeking employment.
  • Establish a plan to overcome these barriers and progressive actions required to
  • reach employment goal.
  • Advise, guide, and assist client through the implementation of each stage in the
  • Employment Action Plan.
  • Prepare clients for the workplace by assisting in the development of
  • resume/cover letter, interview skills and appropriate job search techniques.
  • Determine if client is eligible and in need of job seeker financial supports.
  • Refer clients to suitable job vacancies.
  • Provide coaching, advising, and mentoring, as needed, to assist client in job
  • retention.
  • Work collaboratively with referring community partners in assisting client
  • towards successful job placement and retention.
  • Refer to community services or other government programs if required, follow-
  • up and monitor progress.
  • Case manages each client by maintaining contact until job attainment. Continue
  • to support and monitor at prescribed intervals for a 12 month period, providing
  • job retention support as needed throughout this monitoring phase and obtaining
  • proof of employment.
  • Reference and apply program guidelines in assisting unemployed clients to
  • return to work.

Job Developing
  • Outreach to employers to establish positive relationships and identify job
  • vacancies; create opportunities for unemployed clients.
  • Create opportunities for job seekers and influence employers to consider
  • offering employment to registered clients
  • Match employer needs with registered clients meeting the skills and abilities
  • required. Refer client in manner requested by employer.
  • Assist employers with recruitment, interviews, and selection, as requested.
  • Assess the employer's workplace capacity to provide a positive, safe, training and work experience.
  • Ensure employers meet all eligibility criteria as per funder guidelines. § Discuss financial incentives and complete all required documentation.
  • Develop an employment support plan, which includes coaching and mentoring (as appropriate) to continue throughout the first twelve months of client employment.
  • Identify the need for additional supports from other community service professionals or agencies.
  • Monitor client progress in placement, provide on-going support and intervention, as required.

Documentation and Data Management
  • Enter client information, all contacts, services, and outcomes related to client
  • and employer activity on established data management systems.
  • Utilize data management systems to structure follow up of client activity at
  • prescribed intervals.
  • Document in client/employer files each date of interaction and summarize
  • discussions with clients.
  • Verify all financial expenditures for client and employer supports prior to
  • submitting for payment.

Administration and Support
  • Participates on various community committees that align with client service
  • delivery
  • Delivers presentations to client groups, community-based agencies, employers
  • and schools to increase awareness and support for the program
  • Assist clients utilizing the Resource and Information Centre
  • Contribute to the discussion and development of new methods in attracting both
  • clients and employers to all services offered.


Required Qualifications:
  • Minimum two (2) year Diploma or Graduate Certificate in Employment/Career Counselling, Social Work or Human Resources, or equivalent;
  • Minimum of five (5) years previous experience in employment advisement or career development guidance to a diverse client group including social assistance recipients or individuals with disabilities.


* This position is paid at Payband J

* Vacancy is for P16974

This position is subject to the terms of the Full-Time Support Staff Collective Agreement: SSCollectiveAgreementCurrent_E-1.pdf (algonquincollege.com)

This position requires regular on-site work at Algonquin College's Pembroke Campus.

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