Grand Casino HinckleyFull-Service Restaurant ManagerDEPARTMENT:F&B
REPORTS TO: VP of Food and Beverage
SALARY GRADE:E10
Lead the Floor. Elevate the Experience. Drive the Culture.Grand Casinos' full-service dining venues offer distinct yet unified experiences rooted in hospitality, service excellence, and high-energy leadership. As a Full-Service Manager, you'll lead front-of-house (FOH) and bar operations for our signature restaurants, blending structure with vibe, quality with momentum, and brand standards with personal flair. This role is highly visible, collaborative, and strategic-ideal for a dynamic leader who thrives in an energetic, Guest-forward environment.
What You'll Own- Lead all FOH operations and bar service for a full-service restaurant environment
- Drive floor execution and Guest experience across shifts, events, and service peaks
- Collaborate with the Sous Chef to align timing, service, and culinary delivery
- Train and develop high-performing FOH and bar teams with a focus on engagement, efficiency, and upselling
- Manage beverage service, drink presentation, and light inventory and ordering
- Monitor and analyze labor, service metrics, and financial performance
- Respond to Guest feedback and coach teams for continuous improvement
- Ensure compliance with food safety, alcohol service, and GRA regulations
- Contribute to monthly reports and provide strategic input to the VP of Food and Beverage
You'll Thrive If You- Balance calm leadership with a high-energy floor presence
- Activate FOH and bar teams through coaching, pacing, and visibility
- Can lead during high-volume nights, promotions, and special events
- Are passionate about both steakhouse and casual dining experiences
- Love leading teams that bring warmth, momentum, and consistency to service
- Think strategically while executing with precision and adaptability
What You'll GetGrowth + Support- Weekly pay + competitive salary
- Premium medical, dental, and vision insurance
- 401(k) with company match
- Paid parental leave and tuition reimbursement
- PTO, birthday and anniversary recognition
- Ongoing mentorship and leadership development
Culture + Clarity- A leadership culture rooted in Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
- Clear expectations and regular feedback in a team-first structure
- A place where your voice matters and your drive is recognized
What You Bring- 6+ years of progressive Food & Beverage leadership experience
- 5+ years in FOH and/or bar supervisory/managerial roles, preferably in full-service or bar-forward restaurants
- Demonstrated ability to drive service standards and team performance
- Strong communication and Guest engagement skills
- Experience with bar programs, inventory controls, and labor efficiency
- ServSafe and Alcohol Awareness Certification (or ability to obtain)
- Ability to secure a license from the Gaming Regulatory Authority (GRA)
- Knowledge of and compliance with Detailed Gaming Regulations (DGR's)
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
Physical Requirements and Work Environment- Flexibility to work evenings, weekends, and holidays as required.
- Involves standing/walking for extended periods and lifting up to 30 lbs.
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