The pay rate or range for this position is: $78,000 to $88,000 per year78,000 to $88,000 per yearJob Summary **The Flagship account associated with this job posting is concluding on July 19th, 2026, and you are not guaranteed employment after July 19th. While we anticipate that the incoming provider will transition the affected employees, this is not guaranteed. We encourage these individuals to apply directly with the new provider.** Flagship Culinary Services is accepting applications for a Front of House Manager to support the employee cafes for our Client, thelargest social media company in the world! This job includes managing the Front of House teams in multiple cafes, providing customer service to all Clients and guests and supporting kitchen staff as needed. No two days are the same, and our Front of House team members enjoy a work/life balance with great perks, a set-schedule andweekends off.Job Description Job Perks and Benefits Monday-Friday schedule, weekends off 11 paid holidays Full medical, vision and dental coverage Competitive pay 401k with employer match On-the-job training to progress in your career Free meals and snacks during your shift Essential Functions Customer Service: serve as an ambassador to our customers and be the frontline representative for all customer service needs.Provide the best assistance in a courteous, fast and efficient manner, and accommodate all requests and special needs for guests and Clients Manage:oversee Front of House teams, includingshiftscheduling, performancereviews, investigations and terminations. Coordinate and assignwork duties for your team, handle employee relation issues andwork withHRto solve and address instanceswhen necessary Hire: work with staffing recruiter to select and hire appropriateFront of Housestaff to grow your teams Report: create operational checklists tomonitorworkflow andmanageemployee expectations.Prepare a daily manager27s report tohighlightstaff issues, equipment repairs, product inventory, trainingneeds and more Communicate: effectively communicate with vendors, management and staff to ensure efficient operations without issue Train:create a training program to ensurepositiveworkflow andalignemployee expectationswith company standards.Coach and discipline staff according to companyandkitchen policies Safety:ensure safety of customers and staff through the proper implementation of hiring, training, evaluation and delegation of duties as necessary.Follow all safety and sanitation procedures within set guidelines from OSHA, HACCP and Department of Public Health and Risk Management and ensure your team is following guidelines as well Other duties as assigned Knowledge and Skills Excellent customer serviceskillsand reliability are a must Strong communication, multi-tasking and problem-solving skills Sense of urgency and ability to work within a safe manner Provensuccess inapreviousmanagement role Requirements High school diploma or GED Minimum 5years ofexperience in a foodorcustomer service role Front of HouseManagersmust have and maintain an active Food Handlers Card, as required by the California Health Department Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S.