frog is seeking a Vice President to help drive growth across its Customer Transformation (CT) business in North America. This is a senior, market-facing leadership role focused on revenue generation, pipeline development, and executive-level client relationships, rather than delivery management or capability ownership. The role sits within frog, Capgemini Invent's design and experience partner, and plays a critical part in expanding frog's presence in sales, service, and support transformation, with a particular emphasis on AI-enabled and agentic contact center transformation-currently the fastest-growing area of the business. This is a high-impact opportunity for a growth-oriented leader who thrives at the intersection of strategy, operations, technology, and client relationships, and who wants to shape frog's go-to-market presence in a rapidly evolving customer experience landscape. Your Role As VP, Customer Transformation, you will be the primary commercial leader for frog's Customer Transformation offerings in North America. Your focus will be on building demand, shaping deals, and converting opportunity into revenue. In this role, you will: - Own and drive the go-to-market strategy for frog's Customer Transformation portfolio, with a strong focus on AI-enabled contact center, customer operations, and sales/service transformation. - Build and expand executive-level client relationships, selling into COO, CTO, Chief Product Officer, and increasingly CMO stakeholders. - Generate and shape pipeline and revenue, primarily by leveraging Capgemini and Capgemini Invent's global account footprint rather than relying on inbound demand. - Develop and grow strategic enterprise accounts, positioning frog earlier and more credibly in large-scale transformation conversations. - Deliver measurable commercial impact, with a hard annual sales contribution target of approximately $5M, typically achieved through involvement in a larger multi-deal pipeline. - Partner closely with Capgemini Invent and Capgemini teams to ensure frog is included in the right pursuits and seen as a trusted transformation partner. - Contribute to market visibility and brand building, helping establish frog as a leader in customer operations, AI-enabled CX, and marketing transformation. The base compensation range for this role in the posted location is: $250,000 - $350,000 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: - Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave - Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) - Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) - Life and disability insurance - Employee assistance programs - Other benefits as provided by local policy and eligibility