Who You Will Work With:The vacant Fraud Strategy, Senior Specialist role will report to the Leader, Fraud Strategy.
What You Will Do: - Owning and managing the end-to-end fraud governance operating model across all fraud-related forums and engagement channels.
- Leading the planning, execution, and continuous improvement of governance forums, including executive committees, product-specific fraud committees, working groups, and financial institution engagements.
- Serving as the primary liaison with financial institution fraud leaders, fostering strong partnerships and ensuring effective stakeholder participation.
- Coordinating cross-functional contributions from Fraud Strategy, Product, Operations, Analytics, Legal, Compliance, and Client Relationship teams.
- Facilitating the intake, prioritization, and progression of fraud risk issues, initiatives, and escalations through appropriate governance channels.
- Overseeing the full lifecycle of governance activities, including planning, meeting management, action tracking, and follow-through on commitments.
- Developing and maintaining governance documentation, including Terms of Reference (TORs), agendas, minutes, action logs, decision records, and stakeholder feedback.
- Defining, monitoring, and reporting on governance effectiveness metrics, forum KPIs, and continuous improvement initiatives.
- Driving alignment and transparency across stakeholders to support fraud risk mitigation, strategic priorities, and operational execution.
- Developing and framing materials/presentations that support senior management in articulating findings and recommendations to key stakeholders.
- Demonstrating confidence in your ability to communicate detailed information in an impactful way.
What You Bring: - 3+ years of experience in fraud management, financial crime, risk management, governance, or related disciplines within banking, payments, fintech, consulting, or other regulated industries.
- Experience engaging directly with financial institutions, payment networks, industry associations, regulators, or ecosystem partners on fraud, risk, or governance-related matters.
- Exceptional organizational skills, including experience managing competing priorities, coordinating multiple stakeholders, and maintaining governance artifacts, action plans, and decision records.
- Demonstrated expertise in one or more key fraud typologies, such as account takeover, scams, identity fraud, mule activity, synthetic identity fraud, or payment fraud.
- Proven ability to build trusted relationships and influence stakeholders across diverse functions, including Product, Risk, Operations, Analytics, Legal, Compliance, Client Relationship Management, and external partners.
- Experience supporting or managing governance forums, committees, working groups, steering committees, or executive-level stakeholder engagements.
- Ability to design and facilitate productive discussions, translate complex issues into clear decision points, and drive accountability for follow-through and outcomes.
- Strong understanding of the Canadian payments ecosystem, including real-time payments, digital identity, authentication controls, fraud risk management, and regulatory considerations.
- Ability to interpret and synthesize internal and external threat intelligence, industry trends, and emerging fraud risks to inform strategic decision-making.
- Excellent written, verbal, and presentation skills, with the ability to tailor communications for technical, operational, and executive audiences.
- Strong analytical and problem-solving skills, with the ability to simplify complex issues, identify root causes, and drive practical solutions.
- Advanced proficiency in Microsoft PowerPoint and executive storytelling, with experience creating concise, impactful materials that enable senior leadership decision-making.
- Must be eligible to work for Interac Corp. in Canada on a full-time basis.
What We're Offering: The hiring range for this position is $85,000 - $105,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac's commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
Additional Pre-Employment Requirements:
To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
