America First Credit Union

Fraud Operations Business Analyst

America First Credit Union$88K — $112K *
Ogden, UT 84404In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Information Systems, or related field.
  • 3-7+ years of experience in Fraud, BSA/AML compliance, or financial crimes risk management.
  • Proven experience as a Business Analyst supporting fraud or compliance-related systems.
  • Strong understanding of fraud detection tools, transaction monitoring systems, and case management platforms.
  • Experience working in Agile environments.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage competing priorities and drive results in a dynamic environment.

Responsibilities

  • Interpret and apply BSA/AML, fraud, and regulatory requirements to business processes and workflows.
  • Conduct risk assessments to identify fraud vulnerabilities and recommend strategies.
  • Analyze fraud trends and suspicious activity patterns to support compliance reporting.
  • Partner with Compliance and Fraud Operations teams to align with regulatory expectations.
  • Prepare documentation and data for audits, regulatory exams, and internal reviews.
  • Gather and refine business requirements for fraud detection and compliance platforms.
  • Facilitate cross-functional workshops and solution design discussions.

Benefits

  • In-office and work-from-home flexibility.
  • Work schedule from Monday to Friday with flexible hours.
  • Opportunities for professional development and growth.
  • Supportive team culture with an emphasis on Agile methodologies.
  • Engagement with cutting-edge fraud prevention technologies.
Full Job Description
Schedule

Mon - Fri Flex

Overview

In office and Work @ Home available. Must live in one of the following states: AZ, CA, HI, ID, IA, MI, NV, NH, NJ, NM, OR, TN, TX, UT, VT, VA, & WA.

The pay range for this position is roughly $88,000 to $112,000 per year.

This role blends analytical expertise with strategic leadership, supporting enterprise-wide fraud initiatives and guiding an Agile Fraud Solutions team to deliver innovative, compliant, and effective fraud mitigation capabilities. This position understands the regulatory landscape, can translate complex compliance requirements into actionable business and technical solutions, and thrives in a collaborative, fast-paced environment.

Responsibilities

Fraud & BSA Compliance Analysis
  • Interpret and apply BSA/AML, fraud, and regulatory requirements to business processes, system enhancements, and operational workflows.
  • Conduct risk assessments to identify fraud vulnerabilities and recommend mitigation strategies.
  • Analyze fraud trends, suspicious activity patterns, and operational data to Support decision-making and compliance reporting.
  • Partner with BSA Compliance and Fraud Operations teams to ensure alignment with regulatory expectations and internal policies.
  • Support audits, regulatory exams, and internal reviews by preparing documentation, data, and process explanations.

Business Analysis & Solution Design
  • Gather, document, and refine business requirements for fraud detection systems, case management tools, and compliance platforms.
  • Translate business needs into functional specifications for technology teams.
  • Evaluate current-state processes and recommend improvements that enhance fraud prevention, customer experience, and operational efficiency.
  • Develop user stories, acceptance criteria, and process flows that support Agile
  • Facilitate cross-functional workshops, requirements sessions, and solution design discussions.


Leadership of the Fraud Solutions Agile Team
  • Serve as a support to the Product Owner acting as a Lead Analyst for the Fraud Solutions Agile team, guiding sprint planning, backlog prioritization, and roadmap
  • Ensure the team delivers high-quality fraud prevention capabilities, enhancements, and system integrations.
  • Collaborate closely with developers, QA analysts, data scientists, and business stakeholders to ensure clarity of requirements and alignment with strategic goals.
  • Monitor sprint progress, remove blockers, and ensure timely delivery of features that support fraud detection, case management, and compliance workflows.
  • Champion Agile best practices and foster a culture of continuous improvement within the team.

Stakeholder Engagement & Communication
  • Act as a liaison between Compliance, Fraud Operations, Technology, and business units.
  • Communicate complex fraud and compliance concepts in clear, actionable terms for both technical and non-technical audiences.
  • Prepare executive-level reporting on fraud trends, project progress, and risk
  • Build strong relationships with internal partners to ensure alignment on priorities and outcomes.


#IND21

Qualifications

Required Qualifications:

  • Bachelor's degree in Business, Finance, Information Systems, or related field;
  • 3-7+ years of experience in Fraud, BSA/AML compliance, or financial crimes risk management.
  • Proven experience as a Business Analyst supporting fraud or compliance-related systems.
  • Strong understanding of fraud detection tools, transaction monitoring systems, and case management platforms.
  • Experience working in Agile environments
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage competing priorities and drive results in a dynamic environment.


Preferred Qualification:

  • Familiarity with machine learning-based fraud models or rules-based detection systems.
  • Experience with Jira, Confluence, or similar Agile tools.
  • Experience with Python and R
  • Strong SQL abilities
  • Experience with both Oracle and Microsoft
  • Knowledge of banking operations, payments, digital channels, or financial services technology.
  • Ability to translate regulatory requirements into technical specifications

About America First Credit Union

America First Credit Union is a credit union that provides a range of financial services to its members, including checking and savings accounts, loans, and credit cards. The company was founded in 1939 and is headquartered in Riverdale, Utah. America First Credit Union has a strong commitment to community involvement and supports a variety of local organizations and initiatives. The credit union has experienced significant growth in recent years and has expanded its presence throughout Utah and Nevada. America First Credit Union is dedicated to providing its members with exceptional service and innovative financial solutions.
Learn more about America First Credit Union
Size
2,000 employees
Industry
Founded
1939

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