Entity:
Customers & Products

Job Family Group:
Retail Group

Job Description:

Job Summary

The Franchise District Manager is an inspirational leader who oversees multiple franchise-owned travel centers within a designated geographic area, where you will be responsible for supporting, providing leadership and holding franchise partners accountable to agreements and to aid the sites in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on the TA System standards. The Franchise District Manager ensures these sites are returning every traveler to the road better than they came!

In this role, you can expect to:

• Support, encourage and assist all franchise locations in the designated geographic area.
• Demonstrate a professional, confident demeanor with a high level of character, honesty and integrity.
• Work to achieve company objectives related to safety, franchise growth, site success, quality of service and appearance of the locations.
• Support, encourage and assist the sites in delivering a solid customer experience.
• Support, encourage and assist sites in following the TA System. At random, verify compliance (i.e. by performing site inspections, providing feedback and ensuring corrective actions have taken place.
• Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to site management and principles.
• Assist in monitoring construction or remodeling of new franchise locations to ensure compliance to approved plans and TA Petro standards.
• Assist in opening ceremonies and provide recognition for excellent service standards and activities.
• Coordinate activities with the TA Petro Franchise Team to support, grow, develop and improve the network's franchise locations.
• Other responsibilities as assigned.

What we'd like to see:

• An inspirational leader who sets the example
• High School Diploma (or GED) required; Associate's or bachelor's degree preferred
• 5+ years of experience in a multi-unit leadership role preferred with proven positive results
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) - able to achieve positive financial results
• Exhibit excellent verbal and written communication skills
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint and understanding of POS software
• Stay current with industry "best practices" by bench marking competitors, reading industry periodicals, proficient in the latest technical procedures/systems/software and government regulations
• Ability to travel (Including overnight on occasion)
• A valid driver's license

With us you'll enjoy:

• Competitive salary and quarterly bonus program
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Travel Requirement
Up to 25% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is fully remote

Skills:
Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}