FPS Onshore Quality Leader
Driving Operational Excellence Through Quality Leadership, Continuous Improvement, and Customer‑Focused Performance
Do you enjoy leading quality initiatives that strengthen product reliability and elevate customer satisfaction?
Fuel your passion
The FPS Onshore Quality Leader holds strategic and tactical responsibility for implementing the Quality vision, driving operational excellence, and ensuring best‑in‑class product performance. You will work closely with internal and external stakeholders, including supply chain, manufacturing, service, engineering, and customers to support technical needs, strengthen quality systems, and deliver measurable improvements across the business. This role provides leadership, direction, and coaching to the global Quality team while fostering a proactive quality culture.
As the FPS Onshore Quality Leader, you will be responsible for:
- Leading the global Quality function for the FPS Onshore business
- Developing and implementing quality strategies, systems, and processes to achieve high performance across the product lifecycle and service delivery
- Establishing a proactive quality culture recognized by customers, stakeholders, and industry partners
- Developing and maintaining the Quality Management System, updating procedures and processes, and training team members as needed
- Ensuring all regulatory and industry standards are met across assigned operations
- Managing supplier quality and enabling functions, including certifications and continuous improvement initiatives
- Being fully accountable for Cost of Poor Quality (CoPQ) oversight, reduction actions and reporting
- Driving continuous improvement programs and embedding associated tools and processes
- Leading preventative actions and defect‑reduction initiatives across the business
- Establishing quality and reliability standards based on customer requirements, industry benchmarks, and engineering inputs
- Driving cultural and operational improvements to support strategic business goals
- Participating in the Product Line leadership team to ensure alignment between quality process and systems, and business priorities
- Serving as the escalation point for customer quality issues and improvement actions across projects, products, and services
- Reporting key performance indicators (KPIs) to leadership in a timely and accurate manner
To be successful in this role you will:
- Hold a Bachelor’s degreeor equivalent from an accredited university or college OR have a minimum of 15 years of experience in Quality, Engineering, and/or Manufacturing Operations
- Demonstrate strong customer‑centric behavior and a commitment to delivering high‑quality outcomes
- Be a proven change agent with the ability to influence at all organizational levels
- Have experience leading cross‑functional teams and driving improvement initiatives
- Be decisive, self‑motivated, and able to translate strategic direction into actionable plans
- Possess strong interpersonal skills and the ability to build credibility with senior leaders
- Be capable of managing complex customer requirements and delivering tailored solutions
- Have excellent oral, written, and executive‑level presentation skills, with the ability to simplify complex topics
Work in a way that works for you
We recognize that flexibility supports performance. This role may offer flexible working patterns depending on business needs.
Working with us
Our people are the heart of Baker Hughes. We invest in their development, well‑being, and ability to bring their authentic selves to work. We foster a culture of collaboration, inclusion, and continuous learning.
Working for you
We reward those who embrace innovation and drive results. When you join us, you can expect:
- Contemporary work‑life balance and well‑being programs
- Comprehensive private medical care options
- Life insurance and disability coverage
- Tailored financial programs
- Additional voluntary benefits
The Baker Hughes internal title for this role is: Quality Senior Manager - Quality Management
