FP&A Expense Manager – Branch Operations

Position Summary

We are seeking a strategic and detail-oriented FP&A Expense Manager to lead financial planning, forecasting, and expense management for our national branch network and strategic initiatives. This role will serve as a key partner to Branch Operations and leadership team, providing insights that drive operational efficiency, cost discipline, and strategic investment decisions.

Key Responsibilities

• Lead monthly and quarterly Operating expense forecasting, including compensation, occupancy, supplies, and discretionary spend categories

• Partner with Branch, Operations, HR, and Procurement to model headcount plans, hiring trends, and attrition impacts across 1,300+ branches and 5,000+ field employees.

• Analyze and explain variances to plan, outlook, and prior year across key cost drivers such as salaries, benefits, overtime, occupancy, professional services, direct mail, affiliate, social, et al marketing channels.

• Own the development of branch-level productivity metrics (e.g., approved applications, originations, pull-through rates) and their linkage to financial performance.

• Support strategic initiatives such as branch refresh programs, vendor transitions, and cost optimization efforts.

• Prepare executive-ready presentations for Mid Year Forecast, Monthly Business Reviews, and forecast reviews with senior leadership.

• Collaborate with the Expense Team and Corporate FP&A to ensure alignment with enterprise-wide planning cycles and reporting standards.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field; MBA or CPA preferred.

• 5+ years of experience in FP&A, preferably in a multi-unit retail or financial services environment.

• Strong command of financial modeling, variance analysis, and headcount planning.

• Proficiency in Excel, PowerPoint, and financial planning systems (e.g., Hyperion, Power BI, etc).

• Excellent communication skills and ability to influence cross-functional stakeholders.

Location: Baltimore, MD (Hybrid, Tues-Thurs in office)

Target base salary range is $120,000-$150,000 which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for bonuses or incentives that are based on individual and company performance.”