Founding Senior Revenue Operations Manager

Pallet

$180K — $210K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Revenue Operations or related fields in B2B SaaS
  • Proven track record of scaling sales organizations from startup to structured revenue operations
  • Strong proficiency with Salesforce and modern GTM tools like Gong, Outreach, and HubSpot
  • Ability to build operational processes from scratch
  • Analytical mindset with a focus on problem-solving through systems design

Responsibilities

  • Design operational processes to facilitate Sales scaling
  • Build reporting systems and dashboards for executive decision-making
  • Develop metrics for pipeline health and forecasting accuracy
  • Oversee pipeline hygiene and opportunity inspections
  • Establish repeatable pipeline review processes and CRM discipline
  • Partner with Sales Leadership to enhance accountability through metrics
  • Design frameworks for lead routing and territory management

Benefits

  • Health, Vision, and Dental benefits
  • Flexible PTO
  • Life Insurance and Accidental Insurance
  • Short-Term Disability Coverage
  • 401k option for future savings
  • Paid parental leave
  • Yearly learning and development stipend
  • Commuter benefits for Bay Area employees
  • Uber ride stipend for late office work
  • Remote office home stipend
  • Daily catered lunches
  • Onboarding trip to San Francisco HQ for remote workers
  • Monthly happy hours
  • Annual company offsites
Full Job Description
$180,000 - $210,000Full-time / Onsite (5 days/week)

You could be a Senior Revenue Operations Manager anywhere. Why Pallet?
  • Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
  • Build the operating system behind our revenue organization from day zero, not polish one that already exists.
  • Be our first dedicated Revenue Operations leader and turn messy, fast-growing data into clear, actionable direction.
  • Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

We're looking for our first Founding Senior Revenue Operations leader to build the operating system behind our go-to-market organization.

Pallet has reached the point where founder-led selling is evolving into a repeatable revenue engine. We have strong product-market fit, enterprise customers, and a rapidly growing sales team. Now we need someone who can create the infrastructure, rigor, and operating cadence that allows the organization to scale without slowing down.

You'll partner directly with Sales Leadership to improve execution across the entire funnel. You'll define what great looks like, build repeatable processes, drive accountability, and make sure every rep has the systems and enablement needed to perform at a high level.

Why this role is different:
  • Founding RevOps seat: first dedicated Revenue Operations leader defining how Sales operates as Pallet scales.
  • Zero-to-one build: create the reporting, inspection cadence, and operating processes leadership uses to run the business.
  • Full-funnel ownership: partner with Sales and Marketing leadership to improve execution, forecasting accuracy, and operational discipline.
  • Data as a product: turn raw, messy data into simple, trusted views that drive real decisions.
  • Direct line to growth: the systems and processes built in this role will shape how we generate predictable revenue.

How you will make an impact:
  • Design and improve the operational processes that enable Sales to scale predictably.
  • Build reporting, dashboards, and operating cadences that support executive decision-making.
  • Develop metrics that provide visibility into pipeline health, forecast accuracy, and team performance.
  • Own pipeline hygiene, opportunity inspection, and forecasting accuracy.
  • Create repeatable pipeline review processes and establish clear expectations for CRM discipline.
  • Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
  • Design lead routing, territory management, and account allocation frameworks.
  • Own commission administration and support operational planning across the sales organization.
  • Partner cross-functionally with Marketing and Finance to improve reporting, attribution, and data quality as the business scales.

Preferred experience:
  • 5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high-growth B2B SaaS company
  • Experience scaling sales organizations from founder-led selling into a structured, repeatable revenue engine
  • Deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, HubSpot, or similar platforms
  • Proven ability to build operational processes from scratch while influencing cross-functional stakeholders
  • Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design

Compensation:

The estimated salary range for this role is $180,000-$210,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits

We invest in our people the same way we invest in our product: seriously.
  • Health, Vision, and Dental benefits
  • Flexible PTO
  • + Life Insurance and Accidental Insurance
  • ♥ Short-Term Disability Coverage
  • Generous salary and equity for all staff
  • 401k option; helping you save for the future
  • Paid parental leave to support growing families
  • Yearly learning and development stipend
  • Commuter benefits for Bay Area employees
  • Uber ride stipend if you ever have to work late in the office
  • Remote office home stipend to get you comfy in your space
  • Daily catered lunches provided
  • Onboarding trip to San Francisco HQ if you work remotely
  • Monthly happy hours
  • Annual Company Offsites; our last one was in Palm Springs CA

Workplace Policy

We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.

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