About the RoleA fast-growing, Y Combinator-backed AI company operating in the industrial logistics and fleet management space is hiring its
first technical hire on the ground in the US. This is a founding-level, customer-facing engineering role where you will own the full technical success of US customers - from initial deployment through ongoing support.
The company builds AI-powered scheduling and route optimization software for short-haul trucking and fleet operations - a massive market that still relies heavily on manual planning. The team is scaling rapidly and launching its US go-to-market motion, and you will be at the center of it.
What You'll Do- Own end-to-end technical deployments for US enterprise customers, from onboarding through post-launch support
- Serve as the primary technical point of contact for customers, managing stakeholder relationships and ensuring deployment success
- Integrate the platform with customers' existing job management systems, GPS tools, and operational workflows
- Troubleshoot and resolve technical issues in the field, acting as the bridge between customers and the core engineering team
- Travel to customer sites as needed to support hands-on deployments
- Surface product feedback and customer insights to inform the roadmap
- Help shape the forward deployed function from the ground up as the company scales its US presence
What We're Looking ForRequired:- 0-3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering roles
- Strong communication and stakeholder management skills - you're comfortable owning customer relationships at a technical level
- Proven ability to manage end-to-end software deployments and provide post-deployment support for enterprise customers
- Based in Austin, TX or willing to relocate to Austin
- Must be authorized to work in the United States without employer visa sponsorship
Nice to Have:- Willingness to travel to customer sites to support on-site deployments
- Ownership mindset with the ability to thrive in an ambiguous, fast-paced early-stage startup environment
- Background in logistics, fleet management, or industrial operations technology
Compensation & Benefits- Salary: $110,000 - $135,000 USD annually
- Founding team member - early equity opportunity
- High-impact, high-ownership role at a well-funded, rapidly growing startup
Location- Austin, TX - on-site
- Travel to customer sites expected as needed
- Visa sponsorship is not available for this role
