Forward Deployed Engineer

Giga AI Inc

$100K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in a relevant role
  • Fundamental knowledge of Python and tool calls
  • Strong interpersonal communication and problem-solving skills
  • Entrepreneurial mindset with aspirations for leadership
  • Ability to work long hours with a customer-focused attitude
  • Open to feedback and quick to adapt

Responsibilities

  • Assist customers from initial engagement to project completion
  • Own the development life cycle for agent solutions
  • Run discovery calls and demos to align stakeholder expectations
  • Monitor live usage of deployed solutions and iterate as needed
  • Collaborate with product teams to address customer feedback and prototype features

Benefits

  • Competitive total compensation
  • Equinox gym membership
  • Wellness allowance for personal health
  • Comprehensive health, dental, and vision benefits
  • On-demand snacks, meals, and coffee
Full Job Description
MoreAbout the Role

We're seeking an Agent Engineer to join our San Francisco and New York team. You'll serve as a technical interface between Giga and our customers, building and deploying sophisticated solutions.
What You'll Do:
  • Assisting customer engagements from start to end: run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment.
  • Own the full agent development life cycle: build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, communicate with customers, and document best practices to speed up future projects.
  • Close the feedback loop with product & platform: capture unmet needs, prototype new features, contribute directly to the codebase, and collaborate with core teams to strengthen the platform for all customers.
Who You Are / Must-Haves:
  • Know the basics: Understanding of React, Python, tool calls, APIs, etc.
  • Interpersonal Acumen: Able to solve problems in a people-centric manner and communicate effectively, with experience/interest in customer-facing roles.
  • Entrepreneurial: Preference for candidates with aspirations who want to be founders or leaders; ability to context switch constantly and rapidly; high bar for quality work.
  • Gritty: Capable of working long productive hours, customer focused, very high attention to detail, and obsession to deliver high-quality work.
  • Coachable: Be able to take in feedback and adapt at a quick pace.
  • Experience: 1-3 years of experience; computer science, analytics, or consultant background strongly preferred.


Perks & Benefits
  • Competitive base + bonus + equity
  • Catered lunch daily
  • Dinner stipend
  • $500/month wellness & commuter benefit (gym, fitness classes, mental health)
  • 401(k) plan
  • Medical, dental, and vision coverage


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