Our Deployment Engineers bring Netic's AI agents to life for customers across essential service industries. You'll sit at the intersection of software, AI, and operations-owning customer deployments and solving complex technical and business problems to drive measurable business outcomes.
What You'll Do:- Own end-to-end deployments: Manage everything from design to implementation to rollout, including mapping customer workflows, measuring success, and iterating with customers.
- Co-build with customers: Bridge the gap between customer operations and our product, turning messy real-world processes into automated workflows driving immediate business impact.
- Scale customer impact: Surface patterns and opportunities across customers to inform product and engineering roadmaps.
- Bridge engineering and sales: Serve as the connective tissue between technical and go-to-market teams, translating customer needs into scalable solutions that accelerate growth across industries.
What You'll Bring:- Technical foundation: Coding experience in TypeScript, Python, or a similar modern language and a strong grasp of APIs, databases, and web app architecture.
- Customer obsession: Comfortable engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.
- Startup scrappiness: Bias toward action-willing to learn new technologies (Next.js, Hasura, Postgres) as you go.
- Founder-level ownership: You run toward ambiguity, write clean code quickly, and see failures as data for the next sprint.
- Problem-solving mindset: Comfortable troubleshooting complex systems, identifying root causes, and delivering rapid fixes under pressure.
What brings us together is our commitment to:
- Live to build
- Run through walls and win
- Obsess over customers in each line of code
- Lose sleep over the "almost perfect"
- Show internal locus of control
- Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
