As a Forward Deployed Engineer at RXO you will partner directly with one of our largest automotive customers. In this role, you'll embed within customer operations to identify inefficiencies and design AI-driven solutions that improve performance, visibility, and decision-making in real time.
This is a highly visible, customer-facing role that blends engineering, operations, and strategy - ideal for someone who enjoys solving real-world problems and seeing their work deployed in live environments.
Please note this role will sit on site at our Southfield, MI locationWhat your day-to-day will look like:- Partner with customer stakeholders on-site to understand operational challenges and identify opportunities for AI-driven solutions
- Design, build, and deploy machine learning models to improve forecasting, routing, and supply chain performance
- Develop automation tools to reduce manual workflows and increase operational efficiency
- Translate complex data into clear, actionable insights for both technical and non-technical audiences
- Integrate AI solutions into existing systems such as TMS, WMS, and ERP platforms using APIs and modern cloud tools
- Monitor performance of deployed solutions and continuously iterate to drive measurable improvements
- Act as a bridge between RXO's technology, product, and operations teams to deliver scalable solutions
- Navigate high-stakes environments where system uptime impacts production lines
- Drive adoption at the floor level and navigate ambiguity with confidence
- Identify inefficiencies and independently prototype solutions
At a minimum, you'll need:- Bachelor's degree in Computer Science, Data Science, Engineering, Operations Research, or a related quantitative field
- 3+ years of experience in data science, AI/ML, or advanced analytics
- Strong command of statistics and optimization techniques to drive operational improvement
- Advanced proficiency in Python, SQL, PowerBI/Tableau, and CPLEX, with hands-on experience in ML, Agentic AI, and GenAI platforms and frameworks (GCP tech stack preferred)
- Proven track record of deploying predictive AI models and optimization algorithms to solve business problems
- Experience designing and implementing automated workflows and AI-driven solutions to optimize business processes
- Proficiency in TMS (Oracle OTM preferred), WMS/YMS, and ERP workflows, with experience integrating modern AI via APIs into legacy systems
- Ability to communicate complex technical concepts clearly to non-technical stakeholders
- Be independent, own your work and think, act and build fast
It'd be great if you also have:- 5+ years of relevant experience
- Advanced degree (MS or PhD) in Computer Science, Data Science, Engineering, Operations Research, or a related quantitative field
- Experience in supply chain, logistics, or transportation operations
- Background in a customer-facing or consulting role
- Proven track record of delivering AI-driven solutions that drive measurable business impact
- Proven track record of monetize analytical insights by transitioning AI solutions from R&D to product design and delivery
- Measurable financial impact on operational performance through stakeholder engagement and independent execution
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
