The RoleAs a Forward Deployed Engineer, you'll be the technical bridge between Nectar's platform and our most strategic enterprise customers. You'll own end-to-end technical success from initial deployment through production optimization.
This is a hybrid role combining deep technical execution with close customer partnership. You'll deploy, integrate, and optimize Nectar within complex customer environments while ensuring they realize meaningful value from the platform.
Think of it like being a startup CTO embedded with our largest customers: you'll work in small, agile teams, own high-impact technical projects end-to-end, and directly influence both customer outcomes and product direction.
What You'll Be Doing- Own enterprise deployments end-to-end, leading technical implementations for strategic accounts from pilot through production
- Build custom integrations with customer systems including CRMs, CDPs, e-commerce platforms, Shopify, and social platform APIs
- Configure and optimize AI agents for customer-specific workflows, brand voice, and use cases
- Translate customer feedback and field learnings into product improvements and platform features
- Partner with go-to-market teams to support sales cycles and scope technical implementations
- Embed with customers to understand their workflows, technical environments, and opportunities for automation
What We're Looking For- 3+ years of software engineering experience, ideally in customer-facing or platform roles
- Strong TypeScript skills and experience working with APIs, data pipelines, and system integrations
- Experience working with LLMs, AI agents, or machine learning systems in production environments
- Excellent communication skills and comfort working with both engineers and executive stakeholders
- Startup mentality with high ownership, bias toward action, and comfort operating in ambiguity
- Willingness to travel up to 25% to customer sites
Bonus Points- Prior experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant
- Experience working with Shopify, commerce workflows, or e-commerce integrations
What We Offer- Competitive compensation and early equity
- Health, vision, and dental benefits + 401(k) match
- Clear career growth opportunities as the company scales
- Free lunch in the heart of University Ave. in Palo Alto
- Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it
- A collaborative, ambitious team defining a new category of AI-native marketing
