Forward Deployed Engineer

Lawrence Harvey

Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional software engineering experience
  • Proven track record of shipping and owning production software
  • Strong coding fundamentals
  • Experience building products in fast-paced environments
  • Confidence in customer-facing situations and collaborating with cross-functional teams
  • Passion for solving unclear engineering challenges
  • Willingness to influence product and technical direction

Responsibilities

  • Own customer outcomes from initial deployment through long-term success
  • Collaborate with engineering teams to understand technical challenges
  • Identify opportunities and create production-ready solutions
  • Build core product functionality based on customer needs
  • Travel for customer visits generating significant direct user interaction

Benefits

  • Equity opportunities
  • Comprehensive benefits package
  • Sign-on bonus available where appropriate
Full Job Description
Forward Deployed Engineer

Location: Los Angeles (Preferred), New York, Seattle, Austin

Compensation: Up to $225,000 Base + Equity + Comprehensive Benefits

The Role

As a Forward Deployed Engineer, you'll own customer outcomes from initial deployment through long-term success.

You'll spend time working directly with engineering teams, understanding their technical challenges, identifying opportunities, and building production-ready solutions that solve real problems.

Many of the solutions you build will evolve into core product functionality used across the entire customer base.

You'll operate at the intersection of software engineering, product management and customer engagement, giving you significantly more ownership than a traditional engineering role.

Travel is an important part of the position, typically around 25 to 30% of your time, with occasional periods closer to 50%. Most travel consists of short customer visits lasting a few days.

What You'll Be Working With

The team hires exceptional engineers first and is largely language agnostic.

Their technology stack includes modern backend and frontend technologies, with opportunities to work across the full stack depending on customer requirements.

Engineers who enjoy working across multiple parts of a system tend to thrive in this environment.

What They're Looking For

You'll likely have:
  • A few years of professional software engineering experience
  • Experience shipping and owning production software
  • Strong coding fundamentals
  • Experience building products in fast-moving environments
  • Confidence working directly with customers and cross-functional teams
  • A passion for solving ambiguous engineering problems
  • A desire to influence both product and technical direction

The strongest candidates are able to clearly explain:
  • What they personally built
  • Why they built it
  • The impact it delivered
  • The technical decisions they made
  • How user or customer feedback influenced their work

What Makes This Different?

Most software engineering roles ask you to build features.

This role asks you to solve customer problems.

You'll work directly with users, influence the product roadmap, and own projects from the first customer conversation through to production deployment.

It's an opportunity to combine software engineering, product thinking and customer interaction without moving away from hands-on engineering.

Interview Process

The process consists of:
  • Recruiter conversation
  • Technical coding interview
  • Half-day onsite including:
    • Product demonstration
    • Coding interview
    • System design interview
    • Debugging and pair programming session
    • Behavioural and customer-focused interview
    • Hiring Manager discussion
  • Final Founder conversation

Compensation & Benefits
  • Up to $225,000 base salary
  • Equity
  • Comprehensive benefits package
  • Sign-on bonus available where appropriate

If you're an engineer who enjoys building production software, working directly with customers and wants to own problems from start to finish, I'd be happy to tell you more.

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