The Role

You'll be Aarden's person on the ground with clients: embedded in their world, learning how they think about land, and making our platform work for the problems they actually have. Our clients span very different industries - timberland investors, agriculture funds, solar and data center developers, industrial land buyers. Each one uses land intelligence differently. Your job is to figure out what each client needs, then deliver it.

That means two things in practice. First, you'll run new product implementations: onboarding clients, training their teams, configuring the platform around their workflows, and making sure they get value fast. Second, you'll produce direct deliverables - reports, memos, and custom analyses - that meet needs the product doesn't yet cover out of the box.

Along the way, you'll become our best source of client insight. You'll spot pain points, hear what clients wish existed, and translate that back to our product and applied science teams. What you learn in the field shapes what we build next.

This role highly rewards curiosity. One week you might be deep in forestry economics; the next, light industrial site selection or interconnection queues.

We also expect successful hires to have a very high quality bar. The work you produce is our customers' experience of Aarden. Our team works very hard to build models and tools - you bring it the last mile to the customer - and presentation matters quite a lot.

Trajectory

This is a generalist role that touches client services, customer success, product, and research. We also have ambitions to develop a team of forward deployed analysts - you'd be our first, defining what success means and directly influencing our customer engagement and product strategies.

What You'll Do

Client implementation and delivery

• Lead new client onboarding and implementation: run training sessions, manage timelines, and get clients to value quickly
• Produce client deliverables using Aarden's platform - reports, memos, and analyses that institutional investors and developers use to make real capital decisions
• Own the deliverable workflow end to end: scoping, drafting, QA, revision, delivery
• Field inbound client questions and become a trusted point of contact

Discovery and product feedback

• Sit close enough to clients to identify their pain points, workarounds, and unmet needs - including the ones they haven't articulated yet
• Translate what you hear in the field into clear, prioritized feedback for our product team
• Help decide what we build next based on real client friction

Analysis and creative problem-solving

• Pull infrastructure, regulatory, environmental, and market signals together into a coherent story about a site
• Creatively assemble high-quality work products on tight timelines, even when the request doesn't fit an existing template
• Build reusable templates and frameworks that let us scale delivery without letting quality slip

Commercial support

• Prepare materials for account reviews, renewal conversations, and expansion scoping
• Support pipeline development: target research, outreach, pitches, conferences and events

What We're Looking For

Required

• Experience in management consulting or an equally rigorous analytical environment where you produced client-facing work under time pressure.
• Genuine curiosity and range. You're energized, not intimidated, by learning industries from forestry to light industrial from scratch
• Strong client instincts: you can sit with a customer, understand what's actually bothering them, and turn that into action
• Strong writing and deck-building. You can turn complex data into something a non-expert can act on
• Comfort with ambiguity and unstructured problems. We have a clear output standard, but getting there takes judgment, not a checklist
• You love finding the edges of what a complex tool can do. You're excited to become an Aarden super-user
• High ownership instinct - you're the kind of person who finishes things

Advantageous, not required

• Exposure to technology, product management, real assets, energy infrastructure, private equity, or land and agriculture investment
• Familiarity with geospatial data, GIS tools, or infrastructure siting analysis
• Time at a startup or early-stage company where the playbook didn't exist yet

Why Aarden

• Exposure to novel tech. Our team actively tests, tinkers, and thinks critically about how to take advantage of advances in artificial intelligence. We serve industries that are attracting massive amounts of capital and are moving quickly. You'll learn something every day.
• The problem is interesting. Land is where real assets, the energy transition, data infrastructure, and financial markets overlap, and the industries we serve are attracting enormous amounts of capital.
• You'll build alongside us. The services function doesn't fully exist yet. You'll have real influence over what it becomes.
• Direct access to founders. Our leadership is deeply in the work and will be your primary collaborators. You won't be filtered through layers of hierarchy.
• Exposure to new tech. Our team tinkers constantly and thinks hard about how to put advances in AI to work. You'll learn something every day.
• Generous equity and benefits. Unlimited time off, and a team that encourages passions and side quests outside of work.

Compensation & Logistics

$95,000 - $150,000 base salary, depending on experience. Equity commensurate with stage and role. Benefits including health coverage.

Title is flexible and may be adjusted based on candidate profile.

Seattle-based teammates are a strong preference. Remote candidates will be asked to relocate to Seattle for 12 months minimum. Remote work may be considered on a case by case basis following this period.