TeleTech

Food Service Lead

TeleTech • $86K — $198K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in the food service industry
  • 2+ years in food service management
  • Hands-on experience in food service operations, budgeting, and scheduling
  • Familiarity with U.S. and DoD Air Force food health regulations
  • Secret clearance and ability to travel up to 90% to austere locations
  • HS diploma or GED and SERVSAFE certification or equivalent

Responsibilities

  • Oversee daily operations of dining facility, ensuring efficient food service
  • Plan and prepare healthy menus featuring all five food groups
  • Manage inventory and order supplies from vendors for healthy meal prep
  • Provide training and support to food service personnel
  • Collaborate with contractors and base staff to optimize service delivery
  • Track service requirements and present updates to leadership
  • Identify and implement innovative solutions to operational challenges

Benefits

  • Health, life, and disability insurance
  • Retirement options and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional employee performance
Full Job Description
Food Service Lead The Opportunity: Maintain responsibility for managing day-to-day dining facility operations, inclusive of meal planning, performing inventories, and ordering food from various vendors to ensure 100% safe and healthy food preparation and delivery for staff members. Develop daily healthy items menu for each meal featuring the five food groups. Oversee local national and sub-contractors, provide training and assistance to mess personnel. Facilitate daily interactions with base staff, create status updates, track food service requirements, and make experience-based recommendations for improvement to program leadership. Develop innovative solutions to complex problems. You Have: • 5+ years of experience in the food service industry • 2+ years of experience in food service management • Experience in front-line or technical food service, cost control and budgets, and schedule production • Experience working with a broad team of U.S. and Local National contractors, suppliers, and subcontractors in an austere environment, including quality control measures and safety standards • Knowledge of U.S. and DoD Air Force food and health regulations such as AFMAN 48-147_IP, AFMAN 34-240, TB MED 577, or Tri-Service Food Code • Ability to work independently and interact effectively with all food service stakeholders • Ability to travel up to 90% of the time to austere locations in South Asia, including deployments of up to 6 months • Secret clearance • HS diploma or GED • SERVSAFE certification or completion of a cook apprenticeship program such as ACFEF Apprenticeship program Nice If You Have: • 2+ years of experience with OCONUS project management • Experience with the integration of multicultural environments and regulations through teamwork and social interactions • Ability to de-conflict and manage competing requirements • Ability to develop daily healthy items menu for each meal featuring the five food groups • Ability to gather, consolidate, and organize strategic requirements • Ability to communicate clearly and effectively to all stakeholders ranging from contractors to client senior management • Bachelor's degree • ServSafe Allergen Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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