Marriott International

Food & Fun Manager

Marriott International • $78K — $83K *
Princeville, HI 96722In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or GED with 4 years of experience in food and beverage or related field.
  • 2-year degree in Food Service Management or related field with 2 years of experience.
  • Knowledge or experience in recreation or health club operations preferred.
  • Strong leadership and interpersonal skills required.
  • Proven financial management capabilities and budget development experience.

Responsibilities

  • Oversee daily operations of food and beverage, recreation, and fitness departments.
  • Manage team performance and employee engagement initiatives.
  • Monitor quality standards to assure customer satisfaction.
  • Develop and implement business plans for various programs.
  • Coordinate and schedule events and activities for guests of all ages.
  • Partner with department heads to enhance service delivery and event execution.
  • Manage vendor relationships to optimize operational performance and financial results.

Benefits

  • Employee mentorship and coaching programs.
  • Opportunities for professional development and training.
  • Employee discounts on resort amenities and services.
  • Health and wellness programs available for employees.
  • Dynamic work environment with diverse responsibilities.
Full Job Description
Job Description

JOB SUMMARY

Responsible for all food and beverage and activities operations, which includes all culinary, restaurant, beverage operations and activities and fitness programs Oversees guest and employee satisfaction, maintaining standards and maximizing financial performance in areas of responsibilities. Reinforces appropriate culture to provide service to guests and strives to continually improve guest and employee satisfaction. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage and activities and fitness programs.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.


OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.


  • Knowledge or experience in the recreation/health club operations or related professional area desired


CORE WORK ACTIVITIES

Developing and Maintaining Budgets

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage and Activities departments.
  • Maintains a positive cost management index for kitchen and restaurant operations and activities and fitness programs.
  • Utilizes budget to understand financial objectives.


Managing Food and Beverage, Recreation and Fitness Operations

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Monitors quality, standards and meets the expectations of the customers on a daily basis.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Schedules events, programs, and activities, as well as the work of others.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Manages outside vendors related to food and beverage and recreation and activities functions.
  • Orders and manages necessary supplies. Ensures employees have supplies, equipment, tools, and uniforms necessary to do their jobs.
  • Develops and manages group activities and events for all ages of owners and guests including children's programs (e.g., coordinates activities, purchases equipment and supplies, etc.).
  • Drives and manages financial performance of the food and beverage operations, recreation department, activities, contracted vendors to ensure optimal revenue for the resort.
  • Communicates theming directions, projects, and timelines to property and corporate leaders as appropriate.
  • Strategizes and partners with other department heads monthly and quarterly to assist in the delivery and execution of food and beverage events and resort activities planning to enhance the Owner/Guest experience.


Providing and Ensuring Exceptional Customer Service

  • Serves as a role model to demonstrate appropriate behaviors.
  • Sets service expectations for all guests internally and externally.
  • Provides services that are above and beyond for Owner/Guest satisfaction and retention.
  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Insures that all employees, supervisors and managers understand the brand's service culture.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.


Managing and Conducting Human Resources Activities

  • Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Participates in the performance appraisal system process, giving feedback when needed.
  • Coordinates all training activities for employees in department.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Communicates expectations and performance objectives to subordinates.
  • Reviews turnover reports monthly and adjust talent acquisition strategies accordingly.


Additional Responsibilities

  • Complies with all corporate accounting procedures.
  • Provides timely and accurate information to supervisors, co-workers, and subordinates.
  • Ensures effective departmental communication and information systems.
  • Analyzes information and evaluates results to choose the best solution and solve.


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About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Hospitality & Recreation
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ
MAR
* Ladders Estimates

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