SUMMARY:The Food & Beverage (F&B) Manager is responsible for over seeing all food and beverage operations across multiple quick-service outlets, bars, and catering venues within the park. This role ensures high-quality food, beverage, and guest service standards, and maintains compliance with health, safety, and alcohol regulations. The F&B Manager leads outlet supervisors and frontline teams to deliver efficient, consistent, and profitable operations while supporting the park's overall guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
- Direct daily operations of all food outlets, snack stands, bars, and catering services to ensure exceptional product quality, service speed, and guest satisfaction.
- Manage staffing levels, scheduling, and labor efficiency across multiple locations while maintaining service standards during peak and off-peak periods.
- Develop, train, and coach F&B supervisors and frontline staff to ensure consistency in food preparation, portion control, cleanliness, and guest engagement.
- Oversee alcohol service, bar operations, and compliance with TIPS, ServSafe, and local/state liquor laws.
- Monitor inventory, procurement, vendor relationships, and product rotation, ensuring cost control and minimal waste.
- Develop and enforce standard operating procedures, food safety policies, sanitation practices, and compliance with local health department regulations.
- Collaborate with Marketing and Events teams to support group functions, special events, and promotional offerings.
- Ensure timely and accurate cash handling, POS system usage, and reconciliation across all outlets.
- Analyze sales data, labor reports, and guest feedback to drive continuous improvement and maximize profitability.
- Provide a strong leadership presence in all outlets, addressing guest concerns, coaching staff in real-time, and ensuring smooth operations during high-volume periods.
- Maintain records related to food safety, alcohol service compliance, equipment inspections, and staff certifications.
- Foster a positive, team-oriented culture focused on accountability, engagement, and delivering an exceptional guest experience.
QUALIFICATIONS AND EXPERIENCERequired:- Minimum 3-5 years of F&B management experience, preferably in a high-volume waterpark, amusement park, resort, or multi-unit restaurant environment.
- Strong knowledge of food safety standards, alcohol service regulations, and guest service principles.
- Proven ability to manage multiple outlets and teams simultaneously.
- Excellent leadership, communication, and organizational skills.
- Financial acumen in budgeting, labor management, and inventory control.
- Proficiency with Microsoft Office and POS/operational systems.
Preferred or Required Upon Hire: - ServSafe Food Protection Manager Certification.
- TIPS or equivalent alcohol service certification.
- CPR/AED/First Aid certification.
- Experience managing both quick-service and bar operations.
Work Environment & Availability - Must be available to work flexible hours, including evenings, weekends, and holidays.
- Ability to work in both indoor and outdoor environments with varying weather conditions.
- Physical ability to walk, stand, and move quickly between multiple outlets throughout the day.
- May be required to be on-call for urgent operational needs or emergencies.
The pay range for this position is
$80,000 to $90,000 annually.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits
