Marriott International

FLEX Senior Manager, Identity and Access Management - Role-Based Access Control

Marriott International$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of progressive industry experience.
  • 5+ years with Identity Governance & Administration platforms (e.g., SailPoint, Saviynt).
  • 3+ years of leadership in RBAC governance or identity governance programs.
  • Strong understanding of IGA services, role management, and account lifecycle management.
  • Experience with enterprise scale RBAC or identity governance capabilities.
  • Proficient in ServiceNow for workflow tracking and RBAC requests.
  • Intermediate to advanced Excel and data analysis skills.

Responsibilities

  • Own the RBAC product vision, roadmap, and governance strategy.
  • Serve as the functional lead for RBAC governance.
  • Translate governance objectives into product capabilities and measurable outcomes.
  • Own the end-to-end RBAC lifecycle including persona management.
  • Ensure mappings and metadata are governed through approved SOPs.
  • Define and report RBAC governance KPIs and risk indicators.
  • Provide functional oversight of RBAC-related ServiceNow requests.

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Paid sick leave and PTO accumulation for Washington applicants
  • Hybrid work environment options.
Full Job Description
Job Description

This is a temporary position.

The Senior Manager, Identity and Access Management (IAM) - RBAC Product Owner is accountable for the vision, strategy, execution, and adoption of Marriott's Role-Based Access Control (RBAC) capability. This role owns both governance outcomes and product delivery. The role ensures RBAC capabilities are scalable, auditable, and aligned with security, compliance, and business operating models, while driving effective lifecycle governance across personas, roles, job codes, and applications.

Candidate Profile Required Experience and Skills
  • 7+ years of progressive, related industry experience.
  • 5+ years of hands-on experience with Identity Governance & Administration (IGA) platforms (e.g., SailPoint IdentityIQ, Saviynt).
  • 3+ years of leadership experience in RBAC governance, role lifecycle management, or identity governance programs.
  • Strong understanding of IGA services including authoritative sources, role and entitlement management, access reviews, and account lifecycle management.
  • Experience onboarding applications into IGA platforms and aligning access models to RBAC standards.
  • Experience operating RBAC or identity governance capabilities at enterprise scale with federated ownership models.
  • Experience using ServiceNow for intake, approvals, workflow tracking, and RBAC-related RITMs.
  • Intermediate to advanced Excel and data analysis skills for governance metrics, trending, and executive reporting.
  • Strong understanding of enterprise information security, regulatory requirements (SOX, GDPR, HIPAA), and audit expectations.
  • Experience working in outsourced or managed service delivery models.
  • Experience with Agile delivery models, PI / sprint planning, and tooling such as Jira.

Core Responsibilities RBAC Product & Governance Strategy
  • Own the RBAC product vision, roadmap, and governance strategy, ensuring alignment with Marriott security, compliance, and business priorities.
  • Serve as the functional lead for RBAC governance.
  • Translate governance objectives into product capabilities, backlog priorities, and measurable outcomes.
  • Act as primary interface to RBAC oversight and leadership forums.

Role & Persona Lifecycle Management
  • Own the end-to-end RBAC lifecycle including persona creation, modification, and decommissioning.
  • Ensure job code to persona mappings, application role mappings, and metadata are governed through approved SOPs.
  • Partner with HR, application teams, and persona owners to ensure access models accurately reflect business roles.

Governance, Compliance & Metrics
  • Define, monitor, and report RBAC governance KPIs and risk indicators.
  • Ensure RBAC controls meet regulatory, audit, and policy requirements.
  • Lead RBAC participation in audits and access reviews, addressing gaps and remediation actions.

Operational Oversight
  • Provide functional oversight of RBAC-related ServiceNow requests executed by managed service teams.
  • Ensure timely, accurate execution of RBAC changes in alignment with governance outcomes and SLAs.

Product Delivery & Planning
  • Own RBAC backlog prioritization, PI planning, and sprint execution.
  • Plan RBAC delivery horizons across current and future quarters.
  • Balance near-term governance needs with longer-term RBAC maturity goals.

Documentation & Continuous Improvement
  • Maintain RBAC governance documentation, SOPs, and runbooks.
  • Identify and implement process and tooling improvements to enhance efficiency and adoption.
  • Stay current with industry trends and emerging technologies related to IAM, RBAC, ABAC, and access governance.


All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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