Marriott International

FLEX Senior Designer, User Experience & Design

Marriott International$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in digital product design
  • Bachelor's degree or equivalent experience in a relevant discipline
  • Experience in interaction design and visual design
  • Familiarity with multi-brand design systems and tokenization
  • Strong knowledge of the atomic design framework
  • Proven ability to create concepts and rapid design prototypes across platforms
  • Excellent storytelling skills focused on content within design

Responsibilities

  • Design and produce sketches, wireframes, and prototypes to communicate user experience
  • Provide subject matter expertise to advance strategic initiatives from idea to implementation
  • Reference the Design System for appropriate patterns and styles in design work
  • Deliver high-level design concepts as well as development-ready designs
  • Participate in user acceptance testing for live digital products
  • Collaborate with various UX disciplines to enhance digital experiences
  • Communicate progress on projects, including status updates and challenges

Benefits

  • 401(k) plan and stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits and childcare discounts
  • Employee assistance plan
  • Flexible spending accounts for healthcare and dependent care
  • Hybrid work environment with opportunities for both on-site and remote work
Full Job Description
Job Description

This is a temporary position.

This role is responsible for designing commerce-focused web products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Specifically, they will be part of the team designing Marriott's 9,000+ hotel websites, the online experience of over 9,000 hotels and resorts worldwide. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers.

This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers.

A strong portfolio is critical. Your portfolio should showcase experience in UX and interaction design in commerce solutions, particularly highlighting work within a multi-brand design system, scalable solutions, bespoke customizations within templated products, simplicity and ease-of-use.

CANDIDATE PROFILE

Education and Experience
• 5+ years of relevant experience in digital product design
• 4-year undergraduate degree, with bachelor's degree in relevant discipline, or equivalent experience
• Experience in multiple of the following user experience disciplines: interaction design and visual design
• Experience working with a multi-brand design systems and using variables/tokenization
• Strong grounding in the atomic design framework,
• Excellent storyteller, with a strong focus on content within design
• Experience with major, large-scale global digital apps, web sites, or other digital products within the commerce space
• Proven experience delivering concepts, templates, quick, iterative design prototypes across platforms (desktop, mobile web, app, etc.)

You're exactly who we're looking for if you:
• Have a strong iterative and problem-solving approach to your work
• Communicate through precise specs, compelling visuals and well documented deliverables
• Detail-oriented and precise
• Comfortable working within a design system, but not constrained by it: pushes for creativity within constraints
• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)
• Always up to date on the latest trends and methodologies
• Able to act quickly and independently
• Ability to simultaneously manage multiple projects and work across multi-disciplinary teams

Nice to Have:
• Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry
• Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling
• Experience with Agile / SAFE development methodologies

CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge
• Produces sketches, wireframes, flows, designs, templates, content diagrams, Figma prototypes and/or presentations as needed to communicate experience design
• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
• References Design System for appropriate patterns, components, and styles during user experience design work
• Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Uses software including: Figma; AEM Storybook (or equivalent); Microsoft Excel, Word and PowerPoint
• Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
• Clearly present your work citing industry best practices, qual and quant data to support your decisions
• Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
• Collaborates with a variety of user experience disciplines within the both the UX team, product team, and development teams(Information Architecture, Design System/Standards, User Research, Copywriting, Front-End, Functional, Authoring) to advance your work

Managing Work, Projects, and Policies
• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
• Meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Provides regular status updates to manager
• Successfully manages multiple assignments at once
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates
• Manage other individual contributors on the team.

Additional Responsibilities
• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Presents work with clarity and confidence; Performs other reasonable duties as assigned by manager

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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