Marriott International

FLEX Senior Designer, Digital Communications

Marriott International$80K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in digital product design
  • Bachelor's degree in a relevant discipline or equivalent work experience
  • Strong understanding of visual design principles and user-centric design
  • Experience with reusable templates and responsive email design
  • Proficient in Figma and familiar with design systems
  • Experience delivering high-quality designs from concepts to launch
  • Strong portfolio showcasing UX/UI design and email design experience.

Responsibilities

  • Manage and execute digital design tasks for customer emails
  • Collaborate with UX designers, copywriters, and product management teams
  • Produce high-quality designs while meeting critical campaign timelines
  • Guide internal and external designers to align with brand standards
  • Iterate designs based on feedback and usability testing
  • Communicate design requirements clearly to developers
  • Participate in user acceptance testing to ensure a quality experience.

Benefits

  • 401(k) plan and stock purchase plan
  • Employee discounts at Marriott properties
  • Commuter benefits and employee assistance plan
  • Childcare discounts
  • Hybrid work environment with options for remote work
  • Paid sick leave, PTO balance, and holidays for Washington applicants
  • Options for health care and dependent care flexible spending accounts.
Full Job Description
Job Description

This is a temporary position.

This role is responsible for managing and executing digital design tasks in support of Marriott's Digital Communications products including key customer emails.

The Senior Designer will partner closely with fellow UX designers, copywriters, product management team members, and technology colleagues to ensure that design solutions are consistent, aligned to standards, high-quality, performant, and effective.

This position requires an ability to produce high-quality designs within the established workflow, to consistently meet committed critical campaign timelines, to provide guidance to internal and external designers to ensure alignment with brand and other standards, and to contribute fresh and innovative concepts in support of continual improvement.

A strong portfolio is critical. Yours should showcase general skill in UX/UI design, while highlighting any experience with transactional and/or marketing email design.

CANDIDATE PROFILE

Education and Experience
  • 5+ years of relevant experience in digital product design
  • 4-year undergraduate degree, with bachelor's degree in relevant discipline, or equivalent work experience
  • Experience in user-centric design
  • Strong understanding of visual design principles
  • Proficient in general usability and transactional design best practices
  • Experience with major, large-scale global digital apps, websites, or other digital products
  • Proven experience delivering high quality digital design work from concepts through final deliverables
  • Familiarity with interpreting and applying branding and brand concepts


You're exactly who we're looking for if you:
  • Have a strong understanding of email design best practices including familiarity with email client capabilities and limitations and responsive email design.
  • Have experience in digital production with a focus on creating and updating reusable templates.
  • Balance conversion techniques with an elevated user experience.
  • Are able to turn design concepts into clear visuals that follow brand guidelines.
  • Are able to proactively identify opportunities, develop creative concepts, and bring thoughtful email design solutions to life.
  • Are able to continuously iterate on designs based on feedback and usability testing to enhance user experience.
  • Demonstrate attention to detail across all aspects of UX design, ensuring consistency and accuracy in all deliverables.
  • Have a strong working knowledge of Figma, including building templates and contributing to design system components.
  • Are able to communicate clearly, professionally, and effectively with business stakeholders
  • Are able to clearly communicate design requirements to developers, outlining clear specs and guidelines to ensure designs are built accurately.
  • Proactively manage tasks and prioritize workload to consistently meet deadlines in a fast-paced environment
  • Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration.
  • Are familiar with Agile / SAFE development methodologies and managing work through Jira
  • Understand how to work effectively within a comprehensive design system.
  • Have strong presentation and communication skills, with an ability to defend design decisions .
  • Demonstrate self-confidence, energy, and enthusiasm.


CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge
  • Produces designs, motion specs, prototypes and/or presentations as needed to communicate experience design
  • References Marriott design systems for appropriate patterns, components, and styles
  • Ensure a quality experience on live digital products by participating in the user acceptance testing process
  • Keeps skills up to date on industry trends and applies new knowledge by identifying strategic opportunities for competitive advantages
  • Grounds design solutions in research and data
  • Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work


Managing Work, Projects, and Policies
  • Provides accurate estimates as to needed time to complete work to feed project plans
  • Consistently meets deadlines once agreed upon
  • Reports impediments to completing work and meeting deadlines
  • Proactively communicates project status updates to manager
  • Successfully manages multiple assignments at once
  • Accepts critique and critiques work of others in a helpful and professional manner
  • Communicates in a timely and appropriate manner with teammates


Additional Responsibilities
  • Works independently with minimal supervision, but knows when issues should be escalated to manager
  • Develops relationships with members of other teams, and leverages those relationships to answer questions
  • Presents work with clarity and confidence; explains complex matters so that others can understand them
  • Performs other reasonable duties as assigned by manager


All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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