Shape the Platform Behind Life-Changing Deliveries

Airspace is redefining time-critical logistics in the healthcare industry. From ensuring life-saving medical devices reach patients on time, to supporting pharmacy and lab networks with precise, reliable deliveries, we help the world's most essential healthcare providers operate at peak performance. When failure isn't an option, they turn to us.

We're looking for a Product Manager to lead our Healthcare Platform, the foundation for how medical device manufacturers, health systems, labs, and pharmacies interact with Airspace. You'll define and deliver platform features that enable reliability, visibility, and scale across some of the most operationally complex and time-critical logistics workflows in the world.

What You'll Do
Own the Fleet Manager Platform Vision

• Own the roadmap and metrics for the core platform serving all Healthcare verticals including Medical Device, Health Systems & Labs, and Pharmaceuticals. Own platform adoption and retention metrics, with accountability for the product backlog and delivery prioritization.
• Deliver platform-level improvements that support vertical specific workflows while enabling custom configurations and growth into neighboring verticals.
• Identify opportunities to improve optimization, customer, and driver experiences.

Solve for Complex Operational Workflows

• Leverage logistics and supply chain expertise to understand routing logic, scheduling constraints, and operational workflows. Deeply understand the nuances of each vertical including regulatory needs and customer to end-customer relationships. Healthcare domain knowledge is a plus but not required, we'll help you build that expertise.
• Lead improvements in shipment visibility, proactive exception handling, and platform performance.

Drive Cross-Functional Alignment

• Collaborate with engineering, design, AI, and data science to deliver intelligent, scalable solutions. Excel at setting up problems and defining requirements rather than solving them, our strong engineering and AI teams need clear problem definition and strategic direction from you.
• Partner with sales representatives, account managers, and operations leads to ensure platform changes drive measurable customer outcomes.
• Align platform enhancements with broader business goals.

Build for Scale and Reuse

• Design systems and components that can be extended across new healthcare segments as new opportunities arise.
• Lay the foundation for future integrations with hospital systems, labs, and third-party tools.

Requirements:

• 3-5+ years of product management experience, preferably in logistics, supply chain, or operations-heavy software.
• Deep customer empathy and curiosity that is paired with skills to uncover real problems.
• Ownership Mindset: Proven experience in defining product goals and inspiring teams to deliver impactful user experiences.
• Demonstrated experience leading product initiatives across diverse functional groups.
• Outstanding communication skills.
• Technical understanding sufficient to collaborate with engineering, data science, and AI teams, you'll frame problems and requirements, not implement solutions directly.
• Bachelor's degree in Computer Science, Business Management or related fields required. MBA is a plus.

Role Details:

Reports to: Director of Product (Neil Holt)

Team: No direct reports; you'll collaborate closely across engineering, operations, sales, and customer success

Location: Remote OK; San Diego or San Francisco preferred

Success Metrics:

2026: Drive platform adoption at medical device customer sites.

2027: Drive medical device site retention and adoption across new verticals.

Your First 90 Days:

Build relationships across the company, develop healthcare logistics expertise, refine the existing roadmap, and ship your first platform improvements

Your First 180 Days:

Demonstrate thorough ownership of the roadmap based on customer learnings and business strategy, successfully support acquisition of new customers

Compensation:

• Salary range: $120K-150K
• High-quality health, dental, and vision plan options
• Open PTO
• 401K with company match