PURPOSE

The Firm Administrator is responsible for overseeing the day-to-day administrative and operational functions of the firm to ensure an efficient, organized, and high-performing workplace. This role partners with firm leadership to support business operations, office management, internal processes, vendor relationships, budgeting, and strategic initiatives that strengthen service delivery and employee experience.

THIS IS AN ON-SITE, WITH A POTENTIAL MOVE TO HYBRID, ROLE BASED IN AUSTIN, TEXAS.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees daily office and administrative operations to ensure the firm runs efficiently and professionally.

• Partners with firm leadership to implement operational priorities, policies, and process improvements.

• Manages office services, facilities coordination, vendor relationships, and supplies to support business continuity.

• Develops, documents, and maintains administrative procedures and internal controls.

• Coordinates with finance and leadership on budgeting, expense monitoring, and operational resource planning.

• Supervises administrative staff and provides coaching, delegation, and performance support.

• Maintains firm calendars, meetings, events, and internal communications to support alignment across departments.

• Leads or supports operational projects involving the IT environment, workflow improvements, space planning, or vendor transitions.

• Ensures administrative practices comply with firm policies, confidentiality requirements, and applicable regulations.

• Creates reports, dashboards, and summaries for the Executive Committee and advises on operational needs, trends, and performance indicators.

• Coordinates office moves, maintenance, equipment needs, and workplace safety efforts as needed.

• Serves as a key point of contact for employees, vendors, and external partners on administrative matters.

• Supports a positive employee and client experience by maintaining a responsive, organized, and service-oriented environment.

MINIMUM REQUIREMENTS

Education

Bachelor's degree in business administration, management, human resources, accounting, or a related field preferred.

Experience

Minimum 3 years of experience in firm administration or operations within a professional services environment (CPA firm, law firm, consulting firm, or similar)

Computer Skills

Proficiency with Microsoft 365, including Outlook, Word, Excel, Teams, SharePoint, and other common office systems and technology tools. Proficiency with BI software and practice management systems is required.

Certificates & Licenses

Relevant professional certifications such as PMP or CAPM or facilities/operations-related credentials are a plus, but not required.

The base compensation range for this postion is $145,000-$165,000, DOE.