What you will doThe Fire Install Manager will lead the Electronic Fire Alarm delivery process, maintain a high level of customer satisfaction while enhancing operational efficiencies, managing costs, and meeting financial goals. You will lead fire alarm technicians, installers, and technical installation support teams.
How you will do it- Customer Satisfaction: Coordinate with sales to analyze customer requirements and contractual obligations, determining the best application. Implement the best solution for total customer satisfaction. This includes maintaining effective two-way communication with the customer from the initial order point to the warranty period.
- Fiscal Responsibility: Provide the highest quality delivery at the lowest possible cost. Operate within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability.
- Operational Responsibility: Supervise the support activity associated with the submittal process, engineering, technical support, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and approvals. Work with service department to ensure seamless project turnover.
- Installation Responsibility: Manage all installation requirements including material purchasing and project scheduling. Manage the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements.
- Productivity Improvement: Ensure that goals and effective performance measurements are established for staff to achieve and exceed.
- Personnel Management: Empower, organize, and develop local installation staff into a cohesive and effective team trained to grow the business. Identify areas where training and development can enhance abilities to meet business needs. Maintain an open communication to ensure consistent dialogue, foster initiative, and maintain employee morale.
- Safety Compliance: Ensure that all employees follow corporate safety programs and that employee safety training is complete and up-to-date. Completes all workplace accident investigations as required by company policy. Identify safety issues and hazards and notify the corporate safety officer of conditions that require corrective action.
- Legal Compliance: Abide by Federal, Provincial, and local laws and regulations, as well as all Company policies and procedures.
What we look forRequired- High school diploma or equivalent. Certification or diploma in a related field (CFFA, Fire & Life Safety, Electrical Engineering) preferred. A combination of education and experience will be considered.
- 8+ years' experience in field operations management and fire industry experience, preferably in Fire Alarm operations.
- Proven management and leadership abilities to include branch administration, coaching, mentoring, and training & development.
- Ability to read and comprehend financial statements.
- Strong interpersonal, written communication, and presentation skills.
- Knowledge of applicable local, provincial and federal codes.
- Proficient with the use of MS Office applications (Word, Excel, Project).
Preferred- Fire alarm operations leadership experience preferred.
- Experience reviewing the terms of construction contracts is preferred.
- NICET Level 3 Fire Alarm Systems.
HIRING SALARY RANGE: $97,400-$146,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group,
and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical
profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate
candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
