VSC Fire & Security in Charlotte, North Carolina is seeking candidates for the position of
Fire Alarm - Low Voltage Service Technician.Position Summary:Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer-oriented and patient to deal with difficult customers. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH.
What we offer:- Excellent pay $35.00 - $45.00 and up based on experience
- Overtime eligible
- Company vehicle and fuel card for applicable positions
- Company cell phone and/or tablet for applicable positions
- Company Laptop for programming FACP's and Security Head-in's.
- Paid vacation and company holidays
- Medical, dental and vision insurance options for you and your family
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- Company paid life insurance for full time employees
- Employee apparel program
- Company paid long term disability insurance
- Bonus for referring new employees
- Parental leave for full-time employees
- Employee Assistance Program (EAP)
- Boot Allowance
- NICET certification test reimbursement
- Opportunities for training and advancement
- All needed Personal Protective Equipment (PPE) provided
What you need:- Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
- Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
- Ability to maintain productivity in the field, set goals, and meet service schedule.
- Competent in reading plans, documents, meters, and to discern colors for safety signage.
- Ability to follow written and verbal instructions.
- Exceptional attention to detail and communication skills.
- Eagerness for professional development and growth.
- Ability to pass various background checks.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
- Desirable (but not required):
- NICET lI or III in FAS along with I or II in ITFAS, Avigilon Cert, other manufacturers certifications.
What you will do:- Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems.
- Troubleshoot system malfunctions and false alarms.
- Program multiple types of systems and test for proper operation.
- Consults with client on system issues; provides recommendations for repair.
- Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
- Runs wiring and circuits, installs hardware, and attaches electrical wires.
- Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required.
- Replaces malfunctioning hardware when necessary.
- Ensures systems comply with NEC and NFPA fire codes.
- Explains and demonstrates system function and operation to end users.
- Performs other related duties as required.
- Be on call as required.
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Provide support for form development and maintenance of inspection forms.
- Tech savvy with working knowledge of office automation products, databases, and remote control.
- Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.
VSC Fire and Security is a drug free workplace.
We look forward to hearing from you!
www.vscfire.com
