Amazon

Finance Operations Manager, Digital Content FinOps Business Partnership

Amazon$95K — $163K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years of tax, finance, or related analytical field experience
  • 5+ years of applying key financial performance indicators (KPIs) to analyses
  • 5+ years of building financial and operational reports/data sets
  • 5+ years of creating process improvements with automation and analysis
  • 5+ years of participating in continuous improvement projects

Responsibilities

  • Drive program objectives by defining project plans and managing implementation activities
  • Scale services by designing scalable processes and procedures
  • Define key performance indicators and track delivery against objectives
  • Communicate programs, policies, and processes to relevant stakeholders
  • Collaborate with system and business owners to ensure process excellence
  • Drive resolution of critical vendor issues and support systems analysis
  • Negotiate efficient processes to eliminate dependencies and defects
  • Liaise with FinOps support centers to set operational improvement goals

Benefits

  • Comprehensive health insurance including medical, dental, vision
  • Flexible Spending Accounts (FSA)
  • 401(k) matching program
  • Paid time off
  • Parental leave
  • Adoption and Surrogacy reimbursement coverage
  • Employee Assistance Program (EAP) and Mental Health Support
Full Job Description
On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself driving solutions to complex Accounts Payable (AP) compliance solutions spanning across multiple business and tech teams. To support the growth of Digital businesses at Amazon, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes.

The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.

This role on the Digital Content Business Partnership team will be a key driver of critical improvement initiatives, adopting a programmatic approach to the continued development of the FinOps support model. This includes driving program management across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.

Key job responsibilities

- Drive program objectives - provide program management and define project plans, manage implementation activities, and develop processes, documentation, and communications for program/process rollout and ongoing support.

- Scale services and tools - design processes and procedures that scale with the business growth in volume, complexity, and global geographic dispersion.

- Define key performance indicators - develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.

- Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.

- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.

- Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.

- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.

- Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.

- Develop mechanisms to seamlessly support new program and tool launches worldwide.

- Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.

- Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.

A day in the life

The Finance Manager will be in charge of designing compliant processes and procedures that scale with the business' growth in volume, complexity, and global geographic dispersion for Digital businesses. This also includes operational excellence across Digital Accounts Payable for root causing defects and partnering with business teams to improve processes. The role will business partner across global Finance Operations to become an expert in core business processes and leverage data to build compelling business cases that influence our operations.

BASIC QUALIFICATIONS

- Bachelor's degree

- 5+ years of tax, finance or a related analytical field experience

- 5+ years of applying key financial performance indicators (KPIs) to analyses experience

- 5+ years of building financial and operational reports/data sets that inform business decision-making experience

- 5+ years of creating process improvements with automation and analysis experience

- 5+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

PREFERRED QUALIFICATIONS

- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

- MBA, or CPA

- Knowledge of SQL/ETL

- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, ARLINGTON - 95,400.00 - 163,200.00 USD annually

USA, VA, Arlington - 95,400.00 - 163,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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